Yottaquest Sales Consultant - Have Fun Selling Tabletop Games!

About the role

Join the current team in providing courteous and excited service to customers. Our consultants aren’t just cashiers, and you won’t be either! We offer a hands on, direct customer experience and you will spend most of your time on the floor giving knowledgeable, targeted advice and recommendations to customers.

Responsibilities

• Provide exceptional customer service at all times
• Interview customers to understand their requirements and shape personalized recommendations
• Operate the register and assist in checking out customers and creating customer orders
• Maintain a working knowledge of current and upcoming inventory
• Answer calls and aid customers over the phone
• Manage multiple customers at once through clear communication
• Pivot quickly when new policies are put into place
• Support the warehouse team in re-stocking and merchandising
• Process customers from beginning to end or make a deliberate and detailed hand-off
• Comfortably call dozens of customers for their special orders and subscriptions
• Develop working relationships with customers and learn shopping habits
• Help prevent loss of merchandise and maintain a safe environment
• Clean sales floor, shelves, bathroom, and work stations as needed
• Other tasks as required featuring your own unique special skills (design, carpentry, programming etc.)

Requirements

• Resume with references
• At least 18 years of age
• Highschool Diploma or equivalent
• Ability to lift up to 40 lbs. and climb a ladder when required to stock shelves
• Ability to work on your feet for ninety percent of the day
• Ability to work flexible hours, nights, Saturdays and Mondays
• Ability to work alone and as part of an active team
• Ability to manage confrontations and escalating issues
• Attention to detail and the ability to multitask
• Passion for being part of a team and collaborating with others
• Passion for sales and engaging with customers
• Adept social skills for starting, navigating and pausing conversations
• Excellent reading comprehension and mental math skills
• Comfortable with computers, technology, and troubleshooting
• Enjoy learning new things and adapting behaviors to industry shifts
• Ability to work at least 30-40 hours a week
• 3 years experience in a sales consultant or related position

Preferred

• 5+ years experience in a sales consultant or similar position
• Expertise in Microsoft Word, Excel

Bonus Skills

• Programming experience
• Visual design or social media experience
• Carpentry or Property Maintenance experience
• Artistic or Video experience

Benefits

• Paid Time Off
• Performance Bonuses
• Merchandise Discount
• Bereavement & Parental Leave
• More available as growth opportunities

Advancement Opportunities

• Benefits begin after 60 Days
• Raises available every quarter based on skills and performance review.
• Promotion to Key Holder when appropriate and qualified.

How to apply

Please submit a resume with references outlining your sales experience and what sets you apart. Please do not include your favorite games but instead focus on your skills and capabilities!

Compensation

$18.00 per hour