Year 1 Key Holder / Seasonal - The Mall in Columbia, Columbia, MD

About the role

Work is Sweet! “Quality without Compromise” is not just a motto at See’s Candies—it is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest‑quality candy and providing superior customer service. See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e‑commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.

Key Responsibilities

• Responsible for following product and shop operations.
• Ensure staff adherence to product and operational guidelines.
• Manage store opening and closing procedures.
• Drive sales to achieve targets.
• Foster a positive, team‑oriented environment.
• Deliver exceptional customer service.
• Implement cost control measures.
• Maintain effective visual merchandising standards.
• Uphold safety practices at all times.
• Ensure compliance with company policies and procedures.

Minimum Qualifications

• Previous experience in customer service and sales is preferred.
• Must be able to open and close the store as a keyholder.
• Strong interpersonal and communication skills.
• Ability to work in a fast‑paced and dynamic retail environment.
• Positive attitude and a passion for delivering exceptional customer service.
• Physical ability to carry out essential functions, including stocking shelves, ringing sales, standing or walking the entire shift, and lifting up to 25 pounds frequently.
• Physical ability to unload deliveries and prepare returns when the store closes at the end of the season.
• Flexibility in working hours, including weekends and holidays.

Pay

The pay rate for this position is $17.98 per hour.

See’s is an equal‑opportunity employer and will consider qualified applicants with criminal histories in a manner consistent with applicable local, state, or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).