seasonal retail member
Michaels Stores · Pittsburgh, PA · 2 wk ago
ManagementPart-time
Store - PITT-NORTH HILLS, PA
Responsibilities
- Deliver friendly customer service; help customers shop and find what they’re looking for.
- Ensure all customers receive a fast and friendly checkout experience.
- Complete truck unloading and merchandise duties throughout the store, maintaining store recovery standards to deliver Brand Promises.
- Help customers shop, locate products, and provide solutions.
- Execute cash handling to standards.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards; complete enrollments.
- Educate customers on the Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unload, stocking, and planogram (POGs) processes.
- Complete merchandise recovery and maintenance, including the merchandise return/go back process and general store recovery to ensure a well‑merchandised and in‑stock store.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws