YCS CLIENT SUPPORT PROVIDER

About Us

At Pawnee Mental Health, we take pride in the services we offer and the progress made by those we serve. All employees, regardless of their role, are an important part of our success. We believe individuals and families with mental health and/or substance use challenges should have the opportunity to lead normal, productive lives at home and in their communities.

Benefits

• Medical & Vision Insurance: Accessible plans to support your health needs offered through BCBS or Aetna.
• Dental Insurance: 100% covered by Pawnee for employees.
• Kansas Public Employee Retirement System (KPERS): Secure your future with KPERS retirement benefits—a lifetime pension program.
• Other insurances: Life insurance coverage up to 150% of your annual income and long-term disability insurance at no cost.
• Paid Holidays: 8 paid holidays throughout the year.
• Generous PTO: Start earning 8 hours of PTO per month (12 days/year), increasing to 24 days/year on your first anniversary.
• Paid Medical Leave: 40-hour bank of paid medical leave.
• Employee Assistance Program (EAP): Access support resources for your personal and professional life.
• Supplemental benefits: Additional life insurance, ambulance transportation, short-term disability, critical illness, hospital indemnity, and more.

Responsibilities

• Review client person-centered plans and develop activities to enhance functioning levels in identified areas of need.
• Provide direct services in locations most appropriate based on client need (home, school, work, or community settings) and document progress in each person’s chart.
• Provide one-to-one support to clients in crisis or who need a constant presence to remain stable and avoid restrictive placements.
• Collaborate with family members and the treatment team to identify goals and strategies that reinforce desired behavior.
• Implement scheduled day activities such as exercise, socialization, personal goal setting, illness management, and community outings.
• Review client incidents with a supervisor and submit written reports as outlined in policy and procedure.
• Advocate for client rights and community integration while preserving dignity and confidentiality.
• Attend and actively participate in clinical supervision and program staffing, providing input on clinical and program issues.
• Drive to community settings for service delivery, including transporting clients in a personal or company vehicle.
• Meet with clients/guardians where services are needed (home, school, work, store, or community locations).
• Meet administrative and clinical documentation requirements for content and timeliness as outlined in agency policy.
• Meet client care hour expectations as outlined in agency policy.
• Enter and maintain clinical schedules in the electronic health record system.
• Maintain and advance knowledge and skills through training and review of pertinent materials.
• Adhere to PMHS policies, procedures, and applicable ethical codes.
• Review and comply with the Pawnee Code of Conduct outlined in the Employee Handbook.
• Monitor and assist with medication administration compliance as needed.
• Perform verbal crisis de-escalation and physical behavior management interventions (e.g., therapeutic holds) using Pawnee’s approved crisis de-escalation program.
• Perform other reasonably related duties as assigned by a supervisor or management.

Individual Services Focus

• Cross-train in other focus areas (Group Services and School Services).
• Flex to cover shortages as assigned by a supervisor.
• Provide Respite care as permitted by law.

Group Services Focus

• Review client person-centered plans and develop group-specific activities to enhance functioning levels.
• Work collaboratively with other CSPs in group settings to enhance client functioning.
• Cross-train in other focus areas (School Services and Individual Services).
• Flex to cover shortages as assigned by a supervisor.

School Services Focus

• Provide direct services in the client’s school or community and document progress in each person’s chart.
• Cross-train in other focus areas (Group Services and Individual Services).
• Flex to cover shortages as assigned by a supervisor.
• Work effectively in school settings, minimizing disruption and acting professionally with school staff.

Crisis Services Focus

• Work with the regional YCS team to provide 24-hour on-call crisis coverage.
• Pass crisis-specific training and utilize it in responding to crisis situations while on-call.

Requirements

• High School diploma or equivalent.
• 21 years of age or older.
• Strong oral and written communication skills in English.
• Basic personal computer skills for data entry, retrieval, and use.
• Valid driver’s license and automobile liability insurance maintained per Pawnee policy.
• CSPs in some regions may be required to provide crisis services, including rotating on-call shifts.

Preferred Qualifications

• Post-secondary education in a human services field and/or related work experience.
• Experience with Microsoft Office software.

Pay

$17 an hour