Yardi Specialist - San Francisco Corporate Office
The John Stewart Company · San Francisco, CA · 1 mo ago
OTHRInternship
We need to output HTML fragment with sections: About the role? The posting includes "COMPANY SUMMARY", "GENERAL SUMMARY", "Primary Job Functions", "PRIMARY JOB FUNCTIONS", "MINIMUM QUALIFICATIONS", "SKILLS & KNOWLEDGE", "EXPERIENCE", "WORKING CONDITIONS/ PHYSICAL REQUIREMENTS", "Benefits". Also "Nothing in this job description restricts management’s right..." is boilerplate? It's not EEO but maybe we can drop as it's generic. Also "The John Stewart Company provides equal employment opportunities..." is EEO boilerplate, drop. Also "Effective January 1, 2020..." is legal, drop.
We need headings: for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content to these headings. The instruction: "use
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content to these headings. The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should use those exact headings? Probably we should use those headings where appropriate. The posting doesn't have Pay or Schedule specifics, so we should not include those sections if no real content. Benefits we have content, so include Benefits heading. About the role could be company summary + general summary. Responsibilities could be primary job functions. Requirements could be minimum qualifications. Qualifications could be skills & knowledge? Actually Qualifications and Skills maybe overlapping. We need to decide.
We have sections: Company Summary, General Summary -> could be About the role.
Primary Job Functions -> Responsibilities.
PRIMARY JOB FUNCTIONS (duplicate) maybe also responsibilities.
MINIMUM QUALIFICATIONS -> Requirements.
SKILLS & KNOWLEDGE -> Skills.
EXPERIENCE -> maybe Qualifications? Or could be part of Requirements. But we have Qualifications heading; we could put experience there.
WORKING CONDITIONS/ PHYSICAL REQUIREMENTS -> maybe not a standard heading; could be omitted or put under Requirements? But we need to preserve all substantive information. Could create a section "Working Conditions" but not in allowed list. The instruction says use those headings for section headings (e.g...). It doesn't forbid other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect us to use those headings only. So we need to map all content into those headings. If a heading doesn't have content, we omit it.
Thus we need to fit Working Conditions into maybe Requirements or Skills? Could be part of Requirements (physical demands). We'll include under Requirements as a list.
Benefits we have.
Pay and Schedule not present, so omit.
Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits.
We need to preserve all substantive information. Let's extract.
Company Summary: The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
General Summary: The Yardi Specialist, Property Management is responsible for support, initial input, training, and data integrity in Yardi for assigned properties managed by the John Stewart Company. The role requires understanding of the Yardi property management software and affordable housing property management; strong communication skills; and a competent command of spreadsheet software (Excel) to satisfactorily perform required duties. Demonstrated training and/or customer support experience is a plus. An ability to work within a team structure and accept and use input from others is essential to meet the deadlines for report deliverables and coordinate with other JSCo personnel. An ability to travel to assigned sites to provide in-person training and support is required.
We can combine these into About the role.
Responsibilities: list of primary job functions. There's a long list. We need to capture all bullet points. Let's extract from "Primary Job Functions" and "PRIMARY JOB FUNCTIONS" (duplicate). We'll combine unique items.
From first Primary Job Functions (under Application Support):
- Provide oversight and training of the Yardi system.
- Ensure data is correctly maintained in Yardi for assigned locations.
- Evaluate and test new modules and functionality for implementation and rollout.
- Troubleshoot Yardi application issues.
- Coordinate system corrections with Yardi technical support as needed.
- Mentor, train, and support team members.
- Represent Property Management team on implementation projects that impact PM Staff such as RentCafe and property websites.
Project Management:
- Support the setup of new properties in Yardi, including the conversion of existing properties from other software systems (Boston Post).
- Assist with the setup and utilization of RentCafé and property websites via Yardi.
- Train staff on the utilization of RentCafe’.
- Travel to new properties as assigned and enter initial move-ins and tenant data.
- Enter and post payments to support property conversions and lease-ups until such time as onsite staff is proficient in the tasks.
- Provide in-person training with onsite teams on move-in processing and rent posting in Yardi.
- Review occupancy and delinquency reports for assigned properties before month-end closing to ensure accuracy and time for corrections if needed.
- Provide recommendations for supporting the Yardi application.
- Provide recommendations regarding property and accounting staff training.
Help Desk:
- Assist with tickets on the Yardi Support Help Desk as requested.
- Assist with customer response efforts on Zendesk to JSCo staff as requested by the Yardi Systems Manager or Assistant Vice President of Systems and Technology.
Then "PRIMARY JOB FUNCTIONS" (maybe duplicate):
- Ensure that Property Management teams at assigned properties are successfully trained on Yardi for move-ins, payment entry, and posting of payments.
- Ensure that the first month’s reports for assigned properties accurately reflect all move-ins, charges, and payments.
- Assist with special projects as assigned by the Vice President of Property Management.
- Make recommendations to improve the Yardi system utilization.
- Collaborate with the Yardi Systems Mangager and Assistant Vice President of Systems and Technology for successful onboarding of new properties and software conversion of existing properties.
We need to avoid duplication but preserve all. We'll combine and deduplicate similar items.
Now Requirements: Minimum Qualifications + Working Conditions/Physical Requirements.
Minimum Qualifications: Demonstrated experience/training/certification that provides the necessary skills to complete all tasks described in the job description, with or without a reasonable accommodation.
Working Conditions/Physical Requirements: list of demands.
We'll combine into Requirements section with subpoints.
Skills & Knowledge: list.
Experience: "Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions. At least three years’ Yardi system experience, and five years’ experience in multifamily housing."
We could put Experience under Qualifications or Requirements. Since we have Qualifications heading, we can put experience there.
But we also have Skills heading.
Thus we need to allocate:
About the role: company summary + general summary.
Responsibilities: all job functions (primary job functions).
Requirements: minimum qualifications + working conditions/physical requirements.
Skills: skills & knowledge.
Qualifications: experience (maybe also include minimum qualifications? but we already used that). Could combine experience and maybe also mention "Demonstrated training and/or customer support experience is a plus." That's from general summary; could go under Qualifications.
Benefits: benefits section.
We must not include Pay or Schedule.
Now we need to output HTML fragment with headings and - for lists,
for prose.
We need to preserve all substantive information; no invention.
Let's craft.
About the role: two paragraphs? Could be one
containing both company summary and general summary combined. But we need to preserve all info; we can put two
elements.
Responsibilities: list of duties. Use
- .
Requirements: we have minimum qualifications (a sentence) and working conditions (multiple sentences). Could be a
for minimum qualifications and a
for working conditions? Or combine into . We'll do
for minimum qualifications, then
for working conditions.
Skills: list of skills & knowledge items.
Qualifications: list of experience items (problem identification, Yardi experience, multifamily housing, plus training/customer support experience plus). We'll make .
Benefits: list of benefits items.
Now ensure we don't include boilerplate like "Nothing in this job description restricts management’s right..." etc.
Also drop duplicated lines.
Let's extract benefits text:
"Benefits for Employees who work 30+ hours/week - Medical, dental and vision care; preventative medical care paid at 100%.Vacation leave of up to ten days per year in the first year.Up to 80 hours of sick time per year.Flexible Spending Accounts for Health Care and Dependent Care.Company paid Life AD&D Long Term Disability.Free, confidential counseling through our Employee Assistance Program.Commuter benefit program.Discounts for AT&T and ClassPass.$100 annual Wellness Reimbursement.Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week). Benefits for Employees who work less than 30 hours/week - Free, confidential counseling through our Employee Assistance Program.Commuter benefit program.Discounts for AT&T and ClassPass.$100 annual Wellness Reimbursement.Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)Up to 80 hours of sick time per year."
We need to parse into list items. Could combine similar.
We'll produce bullet points:
- Medical, dental, and vision care (preventative medical care paid at 100%) for employees working 30+ hours/week.
- Vacation leave up to 10 days per year in first year (for 30+ hours/week).
- Up to 80 hours sick time per year (both categories).
- Flexible Spending Accounts for Health Care and Dependent Care (30+ hours/week).
- Company-paid Life, AD&D, Long Term Disability (30+ hours/week).
- Free, confidential counseling through Employee Assistance Program (all employees).
- Commuter benefit program (all employees).
- Discounts for AT&T and ClassPass (all employees).
- $100 annual Wellness Reimbursement (all employees).
- Matching 401(K) Retirement Savings Plan up to 2% of compensation (employees working 20+ hours/week).
We need to ensure we didn't miss any.
Now skills & knowledge list:
From "SKILLS & KNOWLEDGE":
- Policies and Procedures — Working knowledge of accounting principles, accounting, AP and affordable housing property management programs, policies, and procedures.
- Task Management - Strong time, organizational, accuracy and project management skills.
- Collaborative - Ability to effectively assist and support others while contributing to the team’s success.
- Written Comprehension and Expression — Ability to read, understand and effectively communicate complex technical information and ideas in writing to non-technical staff.
- Oral Comprehension and Expression — Ability to listen, understand and speak so others can understand ideas and information presented verbally.
- Strong Computer Application and Software Skills - in various accounting software systems, Yardi, Boston Post, and Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential.
- Problem Sensitivity/ Deductive Reasoning — Discovery or anticipate problems and use independent judgment and decision making to solve any problems. Apply analytics, logic, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems considering the relative costs and benefits of potential actions to independently choose the most appropriate one
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect us to use those headings only. So we need to map all content into those headings. If a heading doesn't have content, we omit it.
Thus we need to fit Working Conditions into maybe Requirements or Skills? Could be part of Requirements (physical demands). We'll include under Requirements as a list.
Benefits we have.
Pay and Schedule not present, so omit.
Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits.
We need to preserve all substantive information. Let's extract.
Company Summary: The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
General Summary: The Yardi Specialist, Property Management is responsible for support, initial input, training, and data integrity in Yardi for assigned properties managed by the John Stewart Company. The role requires understanding of the Yardi property management software and affordable housing property management; strong communication skills; and a competent command of spreadsheet software (Excel) to satisfactorily perform required duties. Demonstrated training and/or customer support experience is a plus. An ability to work within a team structure and accept and use input from others is essential to meet the deadlines for report deliverables and coordinate with other JSCo personnel. An ability to travel to assigned sites to provide in-person training and support is required.
We can combine these into About the role.
Responsibilities: list of primary job functions. There's a long list. We need to capture all bullet points. Let's extract from "Primary Job Functions" and "PRIMARY JOB FUNCTIONS" (duplicate). We'll combine unique items.
From first Primary Job Functions (under Application Support):
- Provide oversight and training of the Yardi system.
- Ensure data is correctly maintained in Yardi for assigned locations.
- Evaluate and test new modules and functionality for implementation and rollout.
- Troubleshoot Yardi application issues.
- Coordinate system corrections with Yardi technical support as needed.
- Mentor, train, and support team members.
- Represent Property Management team on implementation projects that impact PM Staff such as RentCafe and property websites.
Project Management:
- Support the setup of new properties in Yardi, including the conversion of existing properties from other software systems (Boston Post).
- Assist with the setup and utilization of RentCafé and property websites via Yardi.
- Train staff on the utilization of RentCafe’.
- Travel to new properties as assigned and enter initial move-ins and tenant data.
- Enter and post payments to support property conversions and lease-ups until such time as onsite staff is proficient in the tasks.
- Provide in-person training with onsite teams on move-in processing and rent posting in Yardi.
- Review occupancy and delinquency reports for assigned properties before month-end closing to ensure accuracy and time for corrections if needed.
- Provide recommendations for supporting the Yardi application.
- Provide recommendations regarding property and accounting staff training.
Help Desk:
- Assist with tickets on the Yardi Support Help Desk as requested.
- Assist with customer response efforts on Zendesk to JSCo staff as requested by the Yardi Systems Manager or Assistant Vice President of Systems and Technology.
Then "PRIMARY JOB FUNCTIONS" (maybe duplicate):
- Ensure that Property Management teams at assigned properties are successfully trained on Yardi for move-ins, payment entry, and posting of payments.
- Ensure that the first month’s reports for assigned properties accurately reflect all move-ins, charges, and payments.
- Assist with special projects as assigned by the Vice President of Property Management.
- Make recommendations to improve the Yardi system utilization.
- Collaborate with the Yardi Systems Mangager and Assistant Vice President of Systems and Technology for successful onboarding of new properties and software conversion of existing properties.
We need to avoid duplication but preserve all. We'll combine and deduplicate similar items.
Now Requirements: Minimum Qualifications + Working Conditions/Physical Requirements.
Minimum Qualifications: Demonstrated experience/training/certification that provides the necessary skills to complete all tasks described in the job description, with or without a reasonable accommodation.
Working Conditions/Physical Requirements: list of demands.
We'll combine into Requirements section with subpoints.
Skills & Knowledge: list.
Experience: "Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions. At least three years’ Yardi system experience, and five years’ experience in multifamily housing."
We could put Experience under Qualifications or Requirements. Since we have Qualifications heading, we can put experience there.
But we also have Skills heading.
Thus we need to allocate:
About the role: company summary + general summary.
Responsibilities: all job functions (primary job functions).
Requirements: minimum qualifications + working conditions/physical requirements.
Skills: skills & knowledge.
Qualifications: experience (maybe also include minimum qualifications? but we already used that). Could combine experience and maybe also mention "Demonstrated training and/or customer support experience is a plus." That's from general summary; could go under Qualifications.
Benefits: benefits section.
We must not include Pay or Schedule.
Now we need to output HTML fragment with headings and - for lists,
for prose.
We need to preserve all substantive information; no invention.
Let's craft.
About the role: two paragraphs? Could be one
containing both company summary and general summary combined. But we need to preserve all info; we can put two
elements.
Responsibilities: list of duties. Use
- .
Requirements: we have minimum qualifications (a sentence) and working conditions (multiple sentences). Could be a
for minimum qualifications and a
for working conditions? Or combine into . We'll do
for minimum qualifications, then
for working conditions.
Skills: list of skills & knowledge items.
Qualifications: list of experience items (problem identification, Yardi experience, multifamily housing, plus training/customer support experience plus). We'll make .
Benefits: list of benefits items.
Now ensure we don't include boilerplate like "Nothing in this job description restricts management’s right..." etc.
Also drop duplicated lines.
Let's extract benefits text:
"Benefits for Employees who work 30+ hours/week - Medical, dental and vision care; preventative medical care paid at 100%.Vacation leave of up to ten days per year in the first year.Up to 80 hours of sick time per year.Flexible Spending Accounts for Health Care and Dependent Care.Company paid Life AD&D Long Term Disability.Free, confidential counseling through our Employee Assistance Program.Commuter benefit program.Discounts for AT&T and ClassPass.$100 annual Wellness Reimbursement.Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week). Benefits for Employees who work less than 30 hours/week - Free, confidential counseling through our Employee Assistance Program.Commuter benefit program.Discounts for AT&T and ClassPass.$100 annual Wellness Reimbursement.Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)Up to 80 hours of sick time per year."
We need to parse into list items. Could combine similar.
We'll produce bullet points:
- Medical, dental, and vision care (preventative medical care paid at 100%) for employees working 30+ hours/week.
- Vacation leave up to 10 days per year in first year (for 30+ hours/week).
- Up to 80 hours sick time per year (both categories).
- Flexible Spending Accounts for Health Care and Dependent Care (30+ hours/week).
- Company-paid Life, AD&D, Long Term Disability (30+ hours/week).
- Free, confidential counseling through Employee Assistance Program (all employees).
- Commuter benefit program (all employees).
- Discounts for AT&T and ClassPass (all employees).
- $100 annual Wellness Reimbursement (all employees).
- Matching 401(K) Retirement Savings Plan up to 2% of compensation (employees working 20+ hours/week).
We need to ensure we didn't miss any.
Now skills & knowledge list:
From "SKILLS & KNOWLEDGE":
- Policies and Procedures — Working knowledge of accounting principles, accounting, AP and affordable housing property management programs, policies, and procedures.
- Task Management - Strong time, organizational, accuracy and project management skills.
- Collaborative - Ability to effectively assist and support others while contributing to the team’s success.
- Written Comprehension and Expression — Ability to read, understand and effectively communicate complex technical information and ideas in writing to non-technical staff.
- Oral Comprehension and Expression — Ability to listen, understand and speak so others can understand ideas and information presented verbally.
- Strong Computer Application and Software Skills - in various accounting software systems, Yardi, Boston Post, and Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential.
- Problem Sensitivity/ Deductive Reasoning — Discovery or anticipate problems and use independent judgment and decision making to solve any problems. Apply analytics, logic, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems considering the relative costs and benefits of potential actions to independently choose the most appropriate one
- for lists,
for prose. We need to preserve all substantive information; no invention. Let's craft. About the role: two paragraphs? Could be one
containing both company summary and general summary combined. But we need to preserve all info; we can put two
elements. Responsibilities: list of duties. Use
- .
Requirements: we have minimum qualifications (a sentence) and working conditions (multiple sentences). Could be a
for minimum qualifications and a
- for working conditions? Or combine into
. We'll do
for minimum qualifications, then
- for working conditions.
Skills: list of skills & knowledge items.
Qualifications: list of experience items (problem identification, Yardi experience, multifamily housing, plus training/customer support experience plus). We'll make
- .
Benefits: list of benefits items.
Now ensure we don't include boilerplate like "Nothing in this job description restricts management’s right..." etc.
Also drop duplicated lines.
Let's extract benefits text:
"Benefits for Employees who work 30+ hours/week - Medical, dental and vision care; preventative medical care paid at 100%.Vacation leave of up to ten days per year in the first year.Up to 80 hours of sick time per year.Flexible Spending Accounts for Health Care and Dependent Care.Company paid Life AD&D Long Term Disability.Free, confidential counseling through our Employee Assistance Program.Commuter benefit program.Discounts for AT&T and ClassPass.$100 annual Wellness Reimbursement.Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week). Benefits for Employees who work less than 30 hours/week - Free, confidential counseling through our Employee Assistance Program.Commuter benefit program.Discounts for AT&T and ClassPass.$100 annual Wellness Reimbursement.Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)Up to 80 hours of sick time per year."
We need to parse into list items. Could combine similar.
We'll produce bullet points:
- Medical, dental, and vision care (preventative medical care paid at 100%) for employees working 30+ hours/week.
- Vacation leave up to 10 days per year in first year (for 30+ hours/week).
- Up to 80 hours sick time per year (both categories).
- Flexible Spending Accounts for Health Care and Dependent Care (30+ hours/week).
- Company-paid Life, AD&D, Long Term Disability (30+ hours/week).
- Free, confidential counseling through Employee Assistance Program (all employees).
- Commuter benefit program (all employees).
- Discounts for AT&T and ClassPass (all employees).
- $100 annual Wellness Reimbursement (all employees).
- Matching 401(K) Retirement Savings Plan up to 2% of compensation (employees working 20+ hours/week).
We need to ensure we didn't miss any.
Now skills & knowledge list:
From "SKILLS & KNOWLEDGE":
- Policies and Procedures — Working knowledge of accounting principles, accounting, AP and affordable housing property management programs, policies, and procedures.
- Task Management - Strong time, organizational, accuracy and project management skills.
- Collaborative - Ability to effectively assist and support others while contributing to the team’s success.
- Written Comprehension and Expression — Ability to read, understand and effectively communicate complex technical information and ideas in writing to non-technical staff.
- Oral Comprehension and Expression — Ability to listen, understand and speak so others can understand ideas and information presented verbally.
- Strong Computer Application and Software Skills - in various accounting software systems, Yardi, Boston Post, and Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential.
- Problem Sensitivity/ Deductive Reasoning — Discovery or anticipate problems and use independent judgment and decision making to solve any problems. Apply analytics, logic, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems considering the relative costs and benefits of potential actions to independently choose the most appropriate one
- .
Requirements: we have minimum qualifications (a sentence) and working conditions (multiple sentences). Could be a