Yankee Candle - Store Manager - West Palm Beach, FL
Newell Brands · North Palm Beach, FL · 1 wk ago
On-siteBusiness DevelopmentFull-time
Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie®, and Yankee Candle® — and 24,000 teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership.
About the role
Execute the following responsibilities to deliver an exceptional employee and guest experience while driving profitable top-line sales growth.
Responsibilities
- Team Experience
- Build a high-performing team that embodies Newell Brands’ values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
- Recruit, hire, develop, inspire, and retain top talent.
- Meet and maintain staffing goals, including seasonal staffing within hiring timelines.
- Ensure effective onboarding and ongoing development of the team.
- Recognize and address HR-related situations through performance management.
- Motivate, inspire, and retain top talent while establishing succession plans.
- Provide coaching and foster a positive work environment.
- Guest Experience
- Create a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
- Deliver an emotionally engaging guest experience by understanding guest needs, leveraging product knowledge, and making emotional connections.
- Maximize sales potential by implementing company selling strategies, coaching selling behaviors, and maximizing the Guest Sales Leader role.
- Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing.
- Build lasting customer relationships to enhance loyalty.
- Maintain store appearance by implementing company visual standards, including flawless execution of plan-o-grams, effective planning, visual maintenance, signage, and store cleanliness.
- Operational Experience
- Analyze business performance, identify root causes, and create effective action plans that drive results.
- Ensure clear, effective team communication to create understanding and alignment.
- Create effective schedules to ensure proper sales floor coverage, maximize sales, and meet payroll targets.
- Direct inventory management activities and control expenses.
- Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
- Consistently achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.
Requirements
- High school completion or equivalent GED.
- Proven experience as a Retail Store Manager or in a similar role (3+ years preferred).
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in retail software and Microsoft Office.
- Strong analytical skills and solution-oriented mindset.
- Ability to work flexible hours, including weekends and holidays.