Yankee Candle - 2nd Assistant- West Palm Beach, FL

Alternate locations available at Newell Brands, a leading consumer products company with a portfolio of iconic brands and 24,000 teammates worldwide.

About the role

Support the Store Manager in executing key responsibilities to deliver an exceptional employee and guest experience while driving profitable top-line sales growth.

Responsibilities

• Team Experience:
  • Assist in building a high-performing team that embodies Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
  • Contribute to effective onboarding and ongoing development of team members.
  • Recognize and address HR-related situations through performance management.
  • Assist in motivating, inspiring, and retaining top talent.
  • Provide coaching and foster a positive work environment.
• Guest Experience:
  • Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
  • Deliver an emotionally engaging guest experience by understanding guest needs through product knowledge and making emotional connections.
  • Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and leveraging the Guest Sales Leader role.
  • Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing.
  • Build lasting customer relationships to enhance loyalty.
  • Maintain store appearance by implementing company visual standards, including plan-o-grams, visual maintenance, signage, and store cleanliness.
• Operational Experience:
  • Assist in analyzing business performance, creating action plans, and ensuring effective execution of operational activities.
  • Identify root causes of issues and help create action plans to drive results.
  • Ensure clear, effective team communication for alignment.
  • Support inventory management activities and control expenses.
  • Incorporate safety and loss prevention measures into daily activities while following company policies and Code of Ethics.
  • Consistently achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning and continuous performance improvement.

Requirements

• High School completion or equivalent GED.
• Proven experience in a retail management role (2 years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical and solution-oriented skills.
• Ability to work in a fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.