Yankee Candle-Retail Assistant Manager - Leesburg, VA
Newell Brands · Leesburg, VA · 1 wk ago
On-siteBusiness Development$14.95–$18.69/hrFull-time
Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie®, and Yankee Candle®, supported by 24,000 teammates worldwide. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership.
About the role
Support the Store Manager in executing key responsibilities to deliver an exceptional employee and guest experience while driving profitable top-line sales growth.
Responsibilities
- Team Experience:
- Assist in building a high-performing team that embodies Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
- Support recruitment, hiring, development, inspiration, and retention of top talent.
- Help meet and maintain staffing goals, including seasonal staffing within hiring timelines.
- Ensure effective onboarding and ongoing development of team members.
- Recognize and address HR-related situations through performance management.
- Motivate, inspire, and retain top talent while helping establish succession plans.
- Provide coaching and foster a positive work environment.
- Guest Experience:
- Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales, and maintaining a safe, inviting shopping and working experience.
- Deliver an emotionally engaging guest experience by understanding guest needs, leveraging product knowledge, and making emotional connections.
- Maximize sales potential by implementing company selling strategies, coaching selling behaviors, and utilizing the Guest Sales Leader role.
- Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing.
- Build lasting customer relationships to enhance loyalty.
- Maintain store appearance by implementing company visual standards, including plan-o-grams, visual maintenance, signage, and store cleanliness.
- Operational Experience:
- Assist in analyzing business performance and creating action plans to ensure effective execution of operational activities.
- Identify root causes and help create action plans that drive results.
- Ensure clear, effective team communication to create understanding and alignment.
- Help create effective schedules to ensure proper sales floor coverage, maximize sales, and meet payroll targets.
- Support inventory management activities and control expenses.
- Incorporate safety and loss prevention measures into daily activities while following company policies and Code of Ethics.
- Consistently achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning and continuous performance improvement.
Requirements
- High School completion or equivalent GED.
- Proven experience in a retail management role (2+ years preferred).
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in retail software and Microsoft Office.
- Strong analytical and solution-oriented skills.
- Ability to work in a fragrance-filled environment.
- Ability to work flexible hours, including weekends and holidays.
Pay
The Virginia base pay range for this position is from $14.95 to $18.69 per hour, based on prior experience related to the skills required.