Yankee Candle - 2nd Assistant Store Manager - Wrentham, MA

Job Overview

Responsibilities

• Team Experience
• Build a high-performing team that represents Newell Brand Values.
• Contribute to effective onboarding and ongoing development of team members.
• Recognize and address HR-related situations through performance management.
• Motivate, inspire, and retain top talent.
• Provide coaching and foster a positive work environment.
• Guest Experience
• Create a store environment focused on delivering an exceptional guest experience.
• Maximize sales potential by implementing company selling strategies.
• Coach to selling behaviors and maximize the Guest Sales Leader role.
• Drive guest loyalty through the Rewards Loyalty program and Best Guest communication.
• Build lasting customer relationships to enhance loyalty.
• Maintain store appearance by implementing company visual standards.
• Operational Experience
• Analyze the business and create clear action plans.
• Identify root causes and create effective action plans.
• Ensure clear and effective team communication.
• Support inventory management activities and control expenses.
• Incorporate safety and loss prevention measures.
• Achieve or exceed Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.

Qualifications

• High School completion or equivalent GED.
• Proven experience in a retail management role (2 years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills.
• Solution-oriented.
• Ability to work in a fragrance-filled environment.
• Flexible work schedule, including weekends and holidays.

Pay

The MA base pay range for this position is from $15.80 to $19.75. Salary will be based on prior experience related to the skills required for this position.