X‑Ray Mail Screening Technician

About the role

The Mail Screening Technician ensures the safe and accurate processing of all incoming mail and parcels by conducting visual inspections, operating x-ray and detection equipment, and identifying potential threats. The role follows strict safety and emergency protocols, prevents cross-contamination of client mail, documents processing activity, and supports daily logistics and administrative tasks.

Key Responsibilities

• Receive mail at screening facility and ensure all inbound items are bagged and secured prior to bringing inside building.
• Visually inspect all inbound pieces in an effort to identify suspicious items.
• Screen all mail pieces and parcels entering facility.
• Inspect packages using x-ray viewing equipment to determine whether items contain objects that warrant further investigation.
• Test packages for any threats, using equipment such as explosive detection machines or chemical detection systems.
• Recognize and isolate suspicious mail/parcels for further investigation.
• If suspicious items are encountered, safeguard and ensure emergency procedures and notifications are followed.
• Ensure safe screening processes are followed in execution of duties.
• Ensure engineering controls are maintained and followed.
• Execute services timely and accurately.
• Prevent co-mingling of various clients' mail.
• Stage processed mail and assist in loading onto vehicle for departure.
• Record volume, arrival, processing and departure time of items.
• Operate office services and warehouse equipment.
• Provide assistance and support to Site Screening Supervisor for all administrative, reporting and operating functions.
• Work to ensure compliance with existing systems and controls.
• Responds to all issues and inquiries and ensures appropriate escalation processes are followed by communicating critical issues to Site Screening Supervisor without delay.
• Maintain inventory of equipment and consumables.
• Keep work area clean and ensure site cleanliness at end of the day.
• Work well with others and as a team player.
• Assertive and resourceful; self motivated; willing to ask questions and take initiative be able to communicate clearly.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Proven ability to remain calm under pressure; resilient.
• Ability to appropriately handle confidential and highly sensitive information.
• Flexibility to work early hours, evenings or weekends as needed.

Qualifications

• Possess High School Diploma or GED.
• Possess two (2) years mail/parcel screening or 2 years of warehouse experience.
• Prior experience: team lead, customer service driven, TSA or mail screening background, X-Ray mail screening certified, intermediate to advanced CBRNE (Chemical, Biological, Radiological, Nuclear, Explosive) knowledge.
• Possess strong attention to detail.
• Possess strong interpersonal and communication skills.
• Possess proven ability to remain calm under pressure; resilient.
• Ability to perform physical tasks relating to mail distribution and pick-up.
• Possess a "can do" attitude.
• Possess Keyboarding and Windows environment PC Skills.
• Handle multiple projects at one time.
• Ability to wear personal protective equipment on a daily basis.
• Ability to execute services timely and accurately.
• Ability to effectively work individually of in team environment.
• Excellent communication skills both written and verbal.
• Must have valid driver's license, clean driving record.
• Ability to lift up to 50 lbs.