Xfinity Retail Sales Consultant
Comcast · Orleans, MA · 2 mo ago
On-siteSales$27.69/hrFull-time
About the role
We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time.
Success Profile
- Communicator
- Digital Savvy
- Enthusiastic
- Good Listener
- Helpful
- Problem Solver
Responsibilities
- Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
- Listening to customer needs, providing tailored solutions that align with their preferences and requirements
- Meting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
- Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
- Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively
- Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty
- Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment
- Participating in team huddles and completing required training to maintain up-to-date product knowledge and sales skills
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Skills
- Customer-Focused
- Workplace Organization
- Persuasion
- Technical Knowledge
- Teamwork
- Self Motivation
- Communication
- Resilience
- Critical Thinking Problem Solving
- Professional Integrity
Pay
- Base Pay: $20.00
- Total Target Compensation (Base Pay plus Targeted Commission): $27.69
Benefits
- Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.