Xfinity Retail Sales Consultant

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community.

Job Description

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Maintaining detailed sales product knowledge, including competitive information.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining a fun and competitive environment!

What You Will Need To Have

• A High School Diploma or equivalent.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Perks And Benefits

• Medical, Dental, and Vision coverage.
• Comcast XFINITY courtesy services in Comcast serviced areas.
• Discount tickets to our Universal Resorts.
• Paid Parental leave.
• Tuition reimbursement of up to $8,000 (Full-Time employees).
• Paid Time Off.
• A 401K Savings Plan – with up to 6% dollar-to-dollar matching.

Operating Principles

• Think and act in ways that put our customers first, giving them seamless digital options at every touchpoint, and making them promoters of our products and services.
• Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors, and our communities.

Education

• A High School Diploma or GED.

Skills

• Customer-Focused.
• Workplace Organization.
• Persuasion.
• Technical Knowledge.
• Teamwork.
• Self Motivation.
• Critical Thinking Problem Solving.
• Communication.
• Resilience.
• Professional Integrity.

Pay

• Salary Base Pay: $20.00.
• Total Target Compensation (Base Pay plus Targeted Commission): $27.69.

Application Information

• The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.