Xfinity Retail Sales Consultant
Job Summary
Total Compensation: $25.69+ Hourly (Salary is $18.00 Base + Targeted Commission)
Job Description
Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
Providing outstanding customer service with all customer interactions.
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
What You Will Need To Have
- A High School Diploma or equivalent
- Ability to adjust to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
- Regular, consistent, and punctual attendance
- Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly
Perks And Benefits
- Medical, Dental, and Vision coverage
- Comcast XFINITY courtesy services in Comcast serviced areas
- Discount tickets to our Universal Resorts
- Paid Parental leave
- Tuition reimbursement of up to $8,000 (Full Time employees)
- Paid Time Off
- A 401K Savings Plan – with up to 6% dollar-to-dollar matching
Operating Principles
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Education
- A High School Diploma or GED
Relevant Work Experience
- 2-5 Years