Xfinity Retail Sales Consultant
Comcast · New Bedford, MA · 1 mo ago
On-siteSales$25.69/hrFull-time
About the role
We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time.
Success Profile
- Communicator
- Digital Savvy
- Enthusiastic
- Good Listener
- Helpful
- Problem Solver
Responsibilities
- Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
- Listening to customer needs, providing tailored solutions that align with their preferences and requirements
- Meting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
- Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
- Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively
- Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty
- Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment
- Participating in team huddles and completing required training to maintain up-to-date product knowledge and sales skills
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Skills
- Customer-Focused
- Workplace Organization
- Persuasion
- Teamwork
- Technical Knowledge
- Self Motivation
- Critical Thinking Problem Solving
- Communication
- Resilience
- Professional Integrity
Benefits
Comcast offers a competitive salary and total target compensation of $25.69. Base pay is $18.00 per hour. Employees are eligible for a commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees.