Xfinity Retail Sales Consultant

Job Summary

$23.69+ Hourly – Salary is $16.00/hour Base + Targeted Commission
Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

Job Description

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Maintaining detailed sales product knowledge, including competitive information.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Contributing to a fun and competitive environment!

What You Will Need To Have

• A High School Diploma or equivalent.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Perks and benefits

• Medical, Dental, and Vision coverage.
• Comcast XFINITY courtesy services in Comcast serviced areas.
• Discount tickets to our Universal Resorts.
• Paid Parental leave.
• Tuition reimbursement of up to $8,000 (Full-Time employees).
• Paid Time Off.
• A 401K Savings Plan – with up to 6% dollar-to-dollar matching.

Operating Principles

• Own the customer experience
• Think and act in ways that put our customers first
• Give them seamless digital options at every touchpoint
• Make them promoters of our products and services

Net Promoter System

• Join huddles
• Make call backs
• Help us elevate opportunities to do better for our customers

Drive Results and Growth

• Support a culture of inclusion

Operating Policies and Procedures

• Ensure a consistent and professional store environment.

Education and Certifications

• A High School Diploma or GED.

Relevant Work Experience

• 2-5 Years.