Xfinity Retail Sales Consultant

About the role

We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time.

Success Profile

• Communicator
• Digital Savvy
• Enthusiastic
• Good Listener
• Helpful
• Problem Solver

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

What you will need to have

• A High School Diploma or equivalent
• The ability to adjust to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance
• The ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly

Perks and benefits

• Day-One benefits including Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000 (Full Time employees), Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching.

Skills

• Customer-Focused
• Workplace Organization
• Persuasion
• Technical Knowledge
• Teamwork
• Self Motivation
• Resilience
• Communication
• Critical Thinking Problem Solving
• Professional Integrity

Pay

• Base Pay: $18.90
• Total Target Compensation (Base Pay plus Targeted Commission): $26.59