Xfinity Retail Sales Consultant
Job Summary
$25.69+ Hourly – Salary is $18.00/hour Base + Targeted Commission
Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.
Job Description
- Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
- Providing outstanding customer service with all customer interactions.
- Meting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
- Acting as brand ambassador to promote Comcast/Xfinity products.
- Providing expert-level understanding and passion around technology, especially around Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
What You Will Need To Have
- A High School Diploma or equivalent.
- Ability to adjust to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
Perks And Benefits
- Medical, Dental, and Vision coverage.
- Comcast XFINITY courtesy services in Comcast serviced areas.
- Discount tickets to our Universal Resorts.
- Paid Parental leave.
- Tuition reimbursement of up to $8,000 (Full-Time employees).
- Paid Time Off.
- A 401K Savings Plan – with up to 6% dollar-to-dollar matching.
Operating Principles
- Think and act in ways that put our customers first, giving them seamless digital options at every touchpoint, and making them promoters of our products and services.
- Be an enthusiastic learner, user, and advocate of our game-changing technology, products, and services, especially our digital tools and experiences.
- Win as a team, making big things happen by working together and being open to new ideas.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors, and our communities.
Education
- A High School Diploma or GED.
Relevant Work Experience
- 2-5 Years.
Salary Base Pay
$18.00
Total Target Compensation
Base Pay plus Targeted Commission: $25.69
Sales Compensation Programs
Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
Benefits
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life.
Disclaimer
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.