Xfinity Retail Sales Associate - Derby

About the role

Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in 15 states and poised to expand to over 200 locations across the US. The ideal candidate is someone with retail sales experience and eager to be part of a growing team.

Responsibilities

• Promote the sale of all Xfinity services and products – Internet, Mobile, Video, Home Security and Voice.
• Develop a foundational knowledge of Comcast products and services.
• Utilize sales skills and learn to maximize sales through effective upselling while maintaining a positive customer experience.
• Present, promote and sell these products/services using effective knowledge to existing and prospective customers.
• Sell additional services by recognizing opportunities and articulating our competitive advantage to up-sell accounts, explaining new features.
• Execute sales closing techniques consistently, repeatedly, and in a timely manner to maximize your Gross Profit.
• Create value around all our products and services and tailor a package to fit our customer's needs.
• Meet and exceed sales targets consistently and maximize your own commissions.
• Maintain a courteous and friendly attitude when interacting with customers in a constantly changing environment.
• Build a positive work relationship with customers to enhance the image and public perception of a company.
• Strive to achieve the maximum Net Promoter Scores (NPS) with each customer interaction.
• Work well with the team, have relationship management skills and openness to feedback.
• Stay up to date with current and emerging communications and entertainment technologies for both the Company and its competition.
• Achieve overall performance goals of the organization.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary.

Qualifications

• Wireless/Cable/Retail sales experience preferred
• High school degree or GED
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 25lbs
• Reliable transportation
• Full Time, Open Availability

Benefits

• Medical, Dental, Vision, 401k
• Paid training
• Opportunities for promotion
• Blufox ESOP- Employee Stock Ownership Program
• Exclusive employee growth and reward programs
• Automatic compensation increases through “Blufox Raise Program”
• “Milestone Program” providing rewards and recognition based on performance
• Annual “Blufox Winners Circle” trip to Mexico for top reps, managers, and district managers