Sales Associate

About the role

We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Responsibilities

• Pet First – Protect & Empower. Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Foster the Fun – Connect & Bond. Share accurate product and pet care information to help customers make informed choices. Create positive shopping experiences that build trust and customer loyalty.
• Let's Go! – Own & Commit. Assist customers in selecting products and services that meet their pets’ needs. Process sales, returns, and exchanges accurately and efficiently. Stock shelves, replenish merchandise, and support inventory integrity.

Key Responsibilities

• Customer Experience & Sales: Deliver consistent, courteous, and knowledgeable service. Educate customers on products, services, and promotions. Support store sales and service goals.
• Operations & Merchandising: Maintain store cleanliness, organization, and presentation standards. Assist with inventory replenishment and stock accuracy. Support daily operational routines and task execution.

Qualifications

• Experience & Skills: Previous retail or customer service experience preferred but not required. Passion for animals and interest in pet care. Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Basic math skills and comfort handling cash and transactions. Strong attention to detail and reliability.