Xfinity Field Sales Professional - Knoxville, TN

Job Summary

Responsible for the promotion and sale of Comcast products and services to include video, high-speed Internet, voice and XFINITY Home. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned turf.

Core Responsibilities

• Demonstrates an advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory.
• Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.
• Evaluates individual customers' existing and potential product needs and makes recommendations.
• Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers.
• Evaluates competitive offers and frames response to show the benefits of Comcast.
• Possesses expert knowledge of selling that would be reflective of the position’s required relevant experience.
• Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently.
• Shows confidence in selling ability.
• Displays competent time management and organizational skills.
• Mets and exceeds sales goals as established by local market. Independently establishes and organizes daily sales activities.
• Generates business through established and approved methods of lead generation.
• Implements effective sales closing techniques to ensure product installation goal is achieved.
• Demonstrates a consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales.
• Possesses thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
• Possesses effective communication, organizational and people skills, as well as strong customer service skills.
• Illustrates strong technical capability (computer knowledge, billing system, databases).
• Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
• Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Skills

• Workplace Organization
• Persuasion
• Adaptability
• Self Motivation
• Resilience
• Critical Thinking Problem Solving
• Communication
• Professional Integrity

Pay

Salary Base Pay: $41,488.00
Total Target Compensation (Base Pay plus Targeted Commission): $81,238.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years