Xfinity Field Sales Professional
About the Role
This role is responsible for the promotion and selling of XFINITY Residential products and services within an assigned turf. The position focuses on individual direct sales and/or multiple dwelling units to establish relationships and meet sales targets. To maximize sales and winbacks, this role utilizes extensive product knowledge and sales experience.
Responsibilities
- Showcase Comcast product expertise and promote/sell to customers by door-to-door canvassing in an assigned area.
- Demonstrate current knowledge of XFINITY Residential products, including their features, benefits, pricing, and campaigns.
- Communicate and develop rapport with customers effectively.
- Evaluate individual customers' existing and potential product needs and make recommendations.
- Increase customer understanding of Comcast products and pricing models, as well as unique benefits over other service providers.
- Evaluate offers from other companies and frame responses to showcase the advantages of Comcast.
- Meet physical requirements of the job, including the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
- Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.
- Consistently exercise independent judgment and discretion in matters of significance.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
- Other duties and responsibilities as assigned.
Operating Principles
- Own the customer experience: think and act in ways that put customers first, provide seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff: be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially digital tools and experiences.
- Win as a team: make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System by joining huddles, making callbacks, and helping elevate opportunities to improve for customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors, and communities.
Requirements
- High School Diploma or GED.
- 2-5 years of relevant work experience.
Skills
- Workplace Organization
- Persuasion
- Adaptability
- Self-Motivation
- Critical Thinking and Problem Solving
- Communication
- Resilience
- Professional Integrity
Pay
Base Pay: $41,488.00
Total Target Compensation (Base Pay plus Targeted Commission): $81,238.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
Benefits
Comcast provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. Benefits include an array of options, expert guidance, and always-on tools personalized to meet the needs of your reality — to help support you physically, financially, and emotionally through big milestones and everyday life.