Xactware Product Manager I

Job Description As a Product Manager I at Verisk, you are responsible for leading an empowered product team to deliver meaningful outcomes—not just features. This role will be assigned to Xactimate, Verisk’s flagship claim estimation tool and the leader in the industry. You will work closely with your tech lead and product designer as a trio to deeply understand user needs, uncover opportunities, and co-create valuable solutions for the property insurance industry. Your focus is on problem ownership, not feature requests, as you develop strong product intuition and take accountability for solving customer and business problems in scalable, sustainable ways. Responsibilities Discovery & Problem Framing Lead discovery efforts with the trio to deeply understand the problem spaceValidate product ideas with real users through interviews, shadowing, and testingPrioritize opportunities based on desirability (customer), viability (business), feasibility (engineering), and usability (design) Delivery & Outcome Focus Translate validated opportunities into clear user stories, requirements, and success criteriaManage a transparent backlog that reflects current priorities and expected outcomesEnsure continuous delivery of valuable iterations that can be measured and learned fromPartner with engineering and QA to deliver high-quality, usable, and performant solutionsEstablish, communicate, and manage the release cadence of the product Metrics & Learning Define and track success metrics for the features and problems your team ownsUse analytics tools, support tickets, and qualitative feedback to drive product decisionsValidate impact using data and adjust direction as neededConduct research using industry trends, market data, and customer feedback to inform product improvementsTrack and report product progress, including the success or failure of each initiative Stakeholder Communication & Alignment Make product decisions within established frameworks and under the guidance of senior product leadersKeep stakeholders informed and engaged without compromising team autonomyCollaborate cross-functionally with claims operations, marketing, sales, and customer success teamsContribute to quarterly planning by connecting team-level initiatives to company OKRsRepresent the product during customer calls, internal and external meetings, and other key eventsSupport product leadership in developing, communicating, and executing the strategy for property estimating solutionsAdditional responsibilities include completing all performance objectives, special projects, and other duties as assigned. Duties must be performed with or without reasonable accommodation. Success Metrics Owns and ships capabilities that improve one or more team-level KPIsDemonstrates a problem ownership mindset and outcomes-first thinkingFacilitates discovery and delivery activities with growing confidence and clarityBuilds cross-functional trust and a reputation as a thoughtful, empowered decision-makerEffectively represents the product vision and roadmap to stakeholders and customersDemonstrates proficiency with Xactware products and the broader property claims ecosystemActively prepares to scale into a PM II role with broader scope and strategic ownership Qualifications Bachelor’s degree in business, engineering, design, insurance, or a related field, or equivalent work-related experience and training1–3 years of experience in product management, business analysis, UX, or technical rolesProficiency in leveraging AI to achieve improved resultsDemonstrate proficiency in product discovery to define problems, understand users, and deliver business outcomes Solid grasp of agile and product operating model principlesExcellent communication skills for storytelling, alignment, and documentationA growth mindset with high curiosity and humilityIntermediate understanding of property claims, restoration, and contracting industries preferredUnderstanding of Xactware's core products and insurance estimating concepts preferredExperience with product analytics tools Ability to work on multiple projects in various stages simultaneouslyStrong time and priority management skillsExperience with Agile work management and issue tracking tools such as JIRAWillingness to travel occasionally for customer research or industry events About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property and Restoration Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events. Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice