X-Ray Technologist PTR / Medical Front Office
What We Are Looking For
NextCare Urgent Care is seeking an energetic and enthusiastic Practical Technologist in Radiology (PTR) / Medical Front Office professional who thrives in a fast-paced, team-oriented environment. This role requires a customer-focused individual who can balance radiology responsibilities with front office duties while delivering a positive patient experience. Friendly, detail-oriented candidates passionate about patient care and supporting our mission where patients and employees are our top priority are encouraged to apply.
Responsibilities
Performs radiology duties within the scope of practice as outlined in company policies and procedures, as well as applicable state radiation rules and regulations.
Aid the provider with radiology-related procedures and processes under direct supervision and within scope of practice.
Adhere to all safety protocols related to radiologic procedures and patient care.
Maintain proficiency in EMR/EHR systems.
Serve as the first point of contact for patients, providing excellent customer service and creating a welcoming environment.
Obtain and accurately enter patient demographic and insurance information into the EMR system.
Monitor patient flow, including coordinating room placement as appropriate and keeping patients informed of wait times.
Process patient discharge, including charge entry, payment collection, obtaining signatures, and issuing receipts.
Complete insurance documentation to support accurate reimbursement.
Manage appointments, including those scheduled online.
Answer phones professionally and respond to patient inquiries.
Ensure cleanliness and organization of the front office, waiting areas, and restrooms.
Perform other related duties as assigned or described in Company Policy.
Key Duties And Responsibilities
Analytical Testing: Perform moderate-complexity clinical testing across authorized disciplines (e.g., Chemistry, Hematology, Urinalysis) in strict accordance with the laboratory's COLA-approved SOP manual.
Quality Control & Calibration: Execute and document daily instrument calibrations, quality control (QC) tracking, and corrective actions for out-of-range values prior to reporting patient results.
COLA Inspection Readiness: Maintain orderly, verifiable, and audit-ready logs for all pre-analytical, analytical, and post-analytical activities to ensure seamless biennial COLA on-site surveys.
Competency & Training: Participate in mandatory, documented competency assessments (semiannually in the first year of employment, and annually thereafter) covering all six CLIA-mandated elements.
Proficiency Testing (PT): Successfully test and document blind proficiency testing samples exactly like patient specimens, adhering to strict anti-commingling regulations.
Specimen & EMR Processing: Accession, process, centrifuge, and evaluate sample integrity, reporting data accurately into the Laboratory Information System (LIS).
Critical Value Notification: Promptly recognize critical, life-threatening results and follow immediate notification protocols to the attending healthcare provider.
Essential Education, Experience And Skills
Minimum of high school diploma or equivalent; AND diploma or certificate from an accredited radiology school and/or equivalent experience.
License: Certified Practical Technologist in Radiology (PTR) Certification: Current healthcare professional level CPR certification issued by American Heart Association, American Red Cross, American Safety Health Institute or National Safety Benefits.
Benefits
Medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off.
Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits.