WS - IT Architect

About the Job

This role requires in-depth knowledge and experience across multiple technology disciplines with the ability to define, support, and enhance IT infrastructure and associated services in alignment with IT strategy and business objectives.

What You'll Be Doing

• Participates in the definition of future technology architecture and strategy
• Provides technology support and mentors other team members across the company’s technology infrastructure including platform, network, voice, application, and database services
• Partners with team members to design and document proof-of-concept, prototype, and reference architectures to support the planning, deployment, and management of technology solutions
• Documents and analyzes business systems and processes. Identifies technology needs. Designs, revises, optimizes, and implements automated and self-service solutions
• Interfaces with vendors and drives activities for product and service evaluation, purchase, and support activities
• Ensures IT solutions meet business needs while adhering to established company standards, policies, methodologies, and industry best practices
• Stays abreast of emerging technologies and capabilities
• Builds relationships with technical and business teams to understand their needs, priorities, roadmap, and definition of success
• Effectively develop and communicate documentation intended for both business and technical audiences
• Provide technical oversight for internal and business projects

Education and Qualifications

• Minimum 6 years related experience in functional area
• Bachelor’s Degree in Computer Science or related field or an equivalent combination of education and experience
• Advanced technical mastery in at least one area of specialty with overall exposure to at least 3 of the following: Linux, Windows, Networks, Cloud (AWS, Azure, etc.), Virtual server platforms, Telephony and IVR technologies, Automation and scripting
• Experience supporting business development activities
• Strong project management skills
• Ability to negotiate, influence, and collaborate to build successful relationships
• Strong verbal, written, and interpersonal communication skills
• Relevant industry certifications preferred

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off including company holidays
• Tuition reimbursement
• Retirement savings plan with company match
• Variable pay opportunities including commission, bonus, performance rewards, or other incentive programs for many positions