WS - Gym Operations and Facilities Assistant

About the role

The Gym Operations & Facility Assistant plays a key role in supporting the daily functions of the campus fitness center. This position provides hands-on experience in gym operations, facility management, and customer service, making it ideal for students interested in sports management, health sciences, or leadership roles. In addition to maintaining a clean and safe environment, assistants help with member engagement, operational oversight, and equipment maintenance, gaining real-world experience in a professional fitness setting.

Responsibilities

• Serve as the first point of contact for all gym visitors by greeting them professionally and providing helpful information.
• Verify user credentials to ensure all patrons are authorized, learning to enforce policy with professionalism and tact.
• Support gym operations by helping manage traffic flow, facility usage, and user behavior to ensure a safe and positive environment.
• Conduct regular equipment inspections and assist in basic maintenance, helping to identify issues before they become hazards.
• Clean and sanitize high-touch areas and gym equipment during shifts to ensure hygiene and user safety.
• Organize and return equipment to designated storage areas, helping to maintain gym functionality and appearance.
• Monitor usage of equipment and gym spaces to promote safe and appropriate use, gaining experience in risk management and user education.
• Assist with restocking supplies (e.g., soap, paper towels, sanitizer), and ensure locker rooms and restrooms remain clean and user ready.
• Report safety concerns, equipment malfunctions, or user violations to the gym supervisor promptly and accurately.
• Collaborate with staff to support special programs or events, such as wellness days or group classes.
• Provide friendly and knowledgeable assistance to patrons with questions or concerns, developing customer service and communication skills.
• Maintain a responsible, proactive presence while on duty and act as a representative of campus wellness values.
• Perform additional duties as assigned, contributing to a collaborative and efficient gym team.

Qualifications

• Must be available to work a flexible schedule around student class schedule; priority hours during open facility times and special events: Sunday–Saturday, Evening Preferred.
• Able to perform physical demands including keying, reaching/handling, stooping/kneeling, crouching/crawling, and pushing/pulling/lifting/carrying up to 50 lbs.
• Able to work in conditions involving exposure to heat, cold, noise, vibrations, humidity, and light intensity.

Skills

• Communication (C)
• Teamwork (TW)
• Professionalism (P)
• Career & Self Development (CSD)
• Critical Thinking (CT)
• Technology (T)
• Leadership (L)
• Proficiency with Word and Excel
• Attention to detail
• Strong written and verbal communication
• Customer focus
• Willingness to learn, follow, and help enforce gym policies and safety protocols
• Interest in fitness, sports, recreation, or facility operations is a plus

Division: Support Services
Department: Center for Student Engagement
Experience: Entry-level
Job Code: FWSFITNESSCTR
Supervisor/Reports To: Tyler Freas
Start Date: 8/25/2025
Number of Positions: 18–20
Pay Rate: $8.75/hour
Location: Fitness Center on Hambley Blvd

To Apply: Complete required sections of the application and upload your academic schedule (and practice schedule) along with your resume.