Wrecker Operator (Tow Truck Driver) NIGHT SHIFT

Perform emergency road service, towing, accident recovery, and abandoned vehicle recovery using assigned truck and towing equipment. Present a professional self-image and company image through excellent service, safe operation, and timeliness. Maintain truck and equipment in compliance with company guidelines and perform necessary documentation accurately and on time.

Responsibilities

• Arrive at work on time daily, ready for duty when shift starts
• Provide towing and roadside assistance in a safe, professional, and timely manner, free of accident, injury, or damage
• Submit accurate invoices and appropriate payment on time for processing
• Complete pre-trip inspection sheets daily
• Maintain truck fluid levels according to manufacturer standards
• Maintain truck and equipment cleanliness
• Operate the wrecker in a safe and professional manner
• Maintain consistent excellent attendance
• Abide by all Federal, State, and Municipal laws, rules, and ordinances and maintain a clean driving record
• Provide quality customer service through professionalism, timely response, skill, and courtesy
• Maintain personal appearance and uniforms in compliance with company standards
• Cooperate with all co-workers
• Provide accurate and timely service when releasing vehicles from storage on weekends and after hours
• Attend driver and employee meetings as requested for job and safety information
• Attend training and achieve professional certification as directed by management
• Study information provided by the company to maintain and upgrade industry and job knowledge
• Assist in training new employees when requested
• Maintain and keep up to date the Driver Authorization Document
• Perform other duties including dispatching, cleaning office and shop, and maintaining storage yard, as requested

Requirements

• Possess a correct and valid driver’s license for the weight of the vehicle assigned
• Live in a geographical area that allows timely response to calls from home after hours, as required
• Present a clean, well-groomed appearance
• Demonstrate a positive customer service attitude toward co-workers and customers
• Possess good English verbal communication, legible handwriting, and basic math functionality
• No more than one preventable accident or two moving violations within three consecutive years
• Ability to safely lift 75 pounds unassisted
• Ability to sit in a vehicle seat for extended periods, perform significant driving, bending, lifting, twisting, and respond to radio and phone communications
• Successfully pass drug tests in compliance with company policy and Federal Motor Carrier Safety Regulations

Schedule

Must be available nights and weekends.