Jobs · Customer Service · Oregon

WRC Golf Pro Shop Cashier

Wildhorse Resort & Casino · Pendleton, OR · 1 mo ago
Customer Service$15–$20/hrPart-time

Essential Job Functions

  • Ensures customer satisfaction through prompt, efficient, and friendly service.
  • Demonstrates prompt, professional, and attentive guest service at all times.
  • Provides informative, knowledgeable assistance to ensure guest satisfaction.
  • Processes golfers with scheduled tee times, provides course information, and promotes play.
  • Provides Pro Shop guests with golf play information and assistance, and processes purchases and payments.
  • Serves as course Marshall monitors the schedule and pace of play.
  • Keeps Golf Pro advised of any operational issues or concerns.
  • Aids in scheduling, organizing, and coordinating tournaments, leagues, and special golf events.
  • Keeps supplies organized and stocked, including carts, rental equipment, and restrooms.
  • Assists in training seasonal, part-time, and summer youth employees.
  • May be required to open and close Golf Shop without supervision, requiring early and late shift work.
  • Works weekends, holidays, and varied, long hours during the prime golf season.
  • Must enforce golf course rules and regulations.
  • Works as a driving range or cart attendant as required during rush/peak periods/events.
  • Keeps the Golf Shop neat and clean, inside and outside, as well as restocked with merchandise.
  • Promotes a clean, safe, and healthy work environment for employees and guests.
  • Promptly reports all concerns to the supervisor.
  • Ensures that the operation of equipment, tools, and materials are handled safely.
  • Promotes internal guest service standards through courteous and respectful behavior.

Qualifications

  • Familiarity with golf activities, preferably with personal golfing experience.
  • Courteous, personable, and professional in relating with customers.
  • High School Diploma or GED.
  • Cash handling skills.
  • Demonstrates effective communication skills, both oral and written.
  • Flexible to work various shifts and weekends.
  • Reliable.
  • Standing and walking for long periods; performing repetitive motions with wrists, hands, and fingers; lifting and maneuvering 50lbs.
  • Requires a criminal history background check.
  • At least 18 years of age.

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