Wraparound Care Coordinator

About the role

We are seeking a compassionate and driven Care Coordinator to join the Adult Comprehensive Community Services (CCS) Care Coordination program with Professional Services Group in Milwaukee County. In this position, you will support individuals with significant mental health and substance use challenges. You'll deliver wraparound, strength-based services that empower clients in their homes and communities, using a recovery-oriented and person-centered approach.

Responsibilities

• Conduct comprehensive strengths and needs assessments during intake and throughout services
• Develop and implement individualized Recovery Plans of Care
• Coordinate and lead team meetings with service providers and support networks
• Provide crisis intervention and safety planning as needed
• Attend court hearings, psychiatry appointments, and provide advocacy support
• Safely transport clients to appointments when necessary
• Build strong formal and informal support teams

Schedule & location

West Allis, WI | Full-Time | Flexible Hours | Hybrid Work Option Available

Typical Hours: Monday-Friday, 9:00 AM - 5:00 PM (some flexibility)

Travel: Local travel required; mileage reimbursement provided

Work Setting: Hybrid/remote scheduling available

Pay

• Bachelor's Degree: $23.00/hr
• Master's Degree: $26.00/hr

Requirements

• Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related field (required)
• Valid driver's license, reliable daily transportation, and insurance
• 1+ year experience working with individuals with mental health or substance use needs (preferred)

Benefits

• Paid time off & company holidays
• Health, vision, and dental insurance
• One of our medical insurance options with employee-only coverage is offered with no monthly premium!
• Short-term disability and life insurance
• 401k & profit sharing
• Pet insurance & Employee Assistance Program (EAP)
• Mileage reimbursement
• Access to career growth and professional development
• Supportive, mission-driven work culture
• Make a real impact in your community
• Enjoy a healthy work-life balance with flexible hours

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