WPG- System Analyst & Master Data

Job Title

About the role

Responsibilities

Requirements

Qualifications

Skills

Benefits

Pay

Schedule

• Support the maintenance and management of Master Data for all SKUs in a high-volume distribution center, including the final review and setup (when applicable) of new items.
• Monitor and analyze system reports to identify data inconsistencies, automation issues, and areas for improvement; take corrective action as needed.
• Review daily reports to enhance Master Data quality by eliminating unnecessary user entries and addressing data integrity concerns.
• Collaborate with the customer's Master Data team to identify improvement opportunities, while providing training and support as needed.
• Follow standard operation procedures and company policies and create standard operating procedures as required.
• Review daily automation operations for process compliance.
• Adjust machinery specifications and operational modes to optimize item handling and improve automation efficiency.
• Support performance tests to identify and address issues related to product, machine, maintenance, and IT systems.
• Support packaging tests for new vendor designs within the automation framework to ensure compatibility and performance.
• Lead and support continuous improvement initiatives in collaboration with the operation and maintenance teams to streamline processes and enhance performance.
• Identify problematic products, report non-conformance and vendor packaging opportunities to the Operations and Packaging teams.
• Track and communicate updates on the equipment operator feedback report.
• Update open points list to ensure timely resolution and team alignment.
• Act as liaison between customers, helpdesk, internal teams (VPs, IT, compliance), and third-party vendors.
• Collaborate with WIOSS Onsite, project teams, and lifetime support to align system performance with expectations.
• Build and maintain strong relationships across customer organizations.
• Manage customer change requests: review, prioritize, document, and coordinate testing and deployment.
• Analyze and optimize automated system processes; conduct testing and assess impacts of changes.
• Support project initiatives onsite and remotely; manage deliverables and troubleshoot challenges.
• Diagnose and resolve technical issues; perform system checks and preventive maintenance.
• Aid in upgrades, workflow optimizations, and WMS integrations.
• Develop streamlined workflows and deliver end-user training on system functionalities.
• Provide insights and tools to maximize system capabilities.
• Maintain documentation of workflows, configurations, and troubleshooting procedures.
• Generate reports on system performance, issue resolution, and project updates.
• Track customer interactions and collaboration efforts to support continuous improvement.

Our growing division now has close to 1000 employees. Our corporate culture, which is characterized by passion, cooperation, and the drive to move things forward, has allowed us to offer close to 350 internal promotions to our employees in recent years.

Bonus opportunities

• Health insurance
• AD&D coverage
• 401(k) retirement savings plan with company match
• Dental insurance
• Full vision insurance coverage
• Company-paid life insurance
• Company-paid short-term and long-term disability insurance
• Leave of absence support program
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Legal insurance
• Discounted gym memberships
• Discounts on services/products
• Blue365 health & wellness discounts
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Telehealth services

Pay

Hourly position

Schedule

Not specified