WPB Depot Quality Manager (Onsite)

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. This is an onsite role located in Jupiter, FL.

About the Role

Lead the Quality organization in support of Pratt & Whitney F135 DEPOT Sustainment Operations at West Palm Beach (WPB). Direct Quality Management responsibilities for the P&W WPB F135 Depot, driving the highest standards of quality excellence to deliver F135 modules that meet contractual obligations and customer expectations.

Responsibilities

• Lead salary staff on-site in WPB and hourly bargaining unit staff in WPB.
• Ensure processes and metrics support site compliance (AS9100D), customer requirements, and industry/regulatory standards.
• Drive continuous improvement initiatives to improve process efficiency, deploy Quality Clinic process, and reduce internal defects and escapes.
• Establish and manage quality documents, guidelines, and processes to achieve quality targets.
• Support integration of quality processes and documentation across the Southeast Region and Sustainment network.
• Manage quality compliance audit processes as part of the P&W Site Auditing Group; provide guidance for resolving audit findings through corrective actions and process improvement.
• Lead site-level Corrective Action Board process.
• Manage teams providing expertise in interpreting policies, government regulations, and agency guidelines to ensure compliance with external standards.
• Collect and analyze quality data to develop long-term quality strategy and support MRL activities.
• Interface with business functions such as Process Engineering, Operations, Customer Support Engineering, and EH&S.
• Drive employee engagement to foster a culture of respect, empowerment, communication, and teamwork.
• Drive talent development to ensure team stability, business continuity, and meet organizational needs.
• Serve as the primary liaison with DCMA, ensuring clear communication and strong partnership.

Requirements

• Bachelor’s Degree or equivalent experience and minimum 10 years of prior relevant experience, or
• An Advanced Degree in a related field and minimum 7 years of experience.

Preferred Qualifications

• AS9100/9110 knowledge and experience.
• Current or previous qualification as an internal auditor (lead auditor preferred).
• Knowledge of MRL processes.
• Knowledge of SAP, including SAP ERP.
• Experience in a manufacturing/aerospace environment.
• Experience leading teams of quality professionals.
• Experience executing CORE, ACE, or LEAN practices.
• Strong analytical and problem-solving skills.
• Experience working with a cross-functional team in a matrix environment.
• Experience working with hourly bargaining unit personnel.
• Knowledge of Defense/Military Programs, DCMA, and/or Governmental regulatory requirements.

Pay

The salary range for this role is 132,400 USD - 251,600 USD. The range is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including role, function, responsibilities, work experience, location, education/training, and key skills.

Benefits

• Medical, dental, and vision insurance.
• Life insurance, short-term disability, and long-term disability.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program.
• Parental leave.
• Paid time off and holidays.
• Eligibility for annual short-term and/or long-term incentive compensation programs (dependent on role level and collective-bargaining agreements).