Workplace Technology Engineer (contract)

About the role

The Workplace Technology Engineer / Product Analyst supports the Workplace Technology Architect in delivering and scaling conference room and workplace collaboration solutions. This role is responsible for day-to-day product execution, standard implementation, and operational enablement, ensuring workplace technology solutions are deployed consistently, supported effectively, and continuously improved.

Responsibilities

• Product Execution & Coordination: Work with Architectural lead to develop workplace standards through interoperability and compatibility design standards for A/V Infrastructure. Execute against the workplace technology roadmap and backlog. Coordinate deployments, upgrades, and changes across conference room environments. Track deliverables, risks, and dependencies across multiple initiatives.
• Standards Implementation: Apply defined standards, configurations, and reference designs to real-world deployments. Ensure all room builds and updates align with approved architecture and technology stacks. Validate configurations and support quality checks before production rollout.
• Operational Enablement: Work closely with operations teams to ensure solutions are deployable, supportable, and documented. Build guides, configuration templates, and support documentation and runbooks. Assist with incident triage and root cause analysis for workplace technology issues.
• Continuous Improvement: Gather feedback from users and operations to identify improvement opportunities. Support pilots, testing, and validation of new technologies and capabilities. Help refine standards and configurations based on real-world performance.
• Vendor & Technology Coordination: Coordinate with vendors, integrators, and internal teams during deployments. Assist with validation of new hardware, firmware, and platform updates.

Scope & Impact

• Support delivery of firm-wide conference room and workplace technology solutions
• Enable consistent implementation of standards across hundreds of rooms and devices
• Improve operational efficiency through documentation, repeatability, and process discipline
• Act as a key bridge between architecture, engineering, and operations
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications

• Minimum five years of recent, related experience with at least three years domain experience (AV and unified comms segment)
• Bachelor's degree from an accredited college or university is preferred; minimum of a high school diploma or GED is required
• Experience with AV/UC, conference room technologies, or workplace IT systems
• Familiarity with platforms such as Microsoft Teams Rooms, Webex, or similar
• Strong attention to detail in configuration, documentation, and standardization
• Ability to manage multiple workstreams and coordinate across teams
• Strong troubleshooting and problem-solving skills

Pay

Pay rate range: 70 - 80 USD hourly