Workplace Services Associate

About the role

The Workplace Services Associate must be a self-starter with outstanding organizational skills, takes initiative with minimal supervision, and has the ability to work with multiple teams. Provides superior customer service and continually works by example.

Responsibilities

• Provide exemplary customer service with a welcoming attitude, promptly greeting every customer
• Strive to become proficient in all aspects of Workplace Services, staying current on training materials and Policies and Procedures, while swiftly implementing updates
• Share daily updates and essential information with co-workers, communicating any Work in Progress to the Lead at the end of shift
• Inform the Workplace Services Lead of any system technical issues encountered
• Work under the Lead’s guidance to maintain accurate inventory levels, restock emergency teamwear at the Gigafactory and offsite locations, assist with monthly teamwear inventory, and ensure bins are consistently filled
• Help quickly store inventory upon receipt and assist in the disposition and storage of returned items
• Keep the desk area organized and tidy, while completing certification for operating the walkie rider and electric pallet jack

Requirements

• Valid driver's license required
• Ability to work quickly while maintaining a high level of customer service and attention to detail
• Ability to lift 50 lbs. for an extended period of time
• Ability to wear PPE: safety glasses, vests, safety shoes, and hard hats
• Ability to perform repetitive duties, including stairs and standing for long periods of time
• Command of the English language, both written and verbal

Benefits

• Competitive pay
• Medical plans with $0 payroll deduction
• Family-building, fertility, adoption, and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid Health Savings Accounts (HSA) contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program