Workplace Services Assistant

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward.

About the Role

We are looking for a dynamic and proactive individual with exceptional interpersonal skills to join our Workplace Services team at Box's office in Chicago. In this role, you will collaborate closely with our Office Manager who oversees the coordination, maintenance, and daily operations of our office spaces.

Responsibilities

• Serve as the primary front desk point of contact Monday through Friday, managing employee, guest, vendor, and customer inquiries while delivering a professional and welcoming office experience.
• Affiliate with office operations including mail services, shipping and receiving, deliveries, stocking and maintaining organized, clean, and presentation-ready office spaces.
• Collaborate with Physical Security and building management teams to address workplace issues, escalate concerns appropriately, and maintain operational efficiency.
• Cook up and support workplace events, vendor operations, and global team initiatives to enhance employee experience and office culture.
• Create and distribute internal communications such as Slack updates, to keep employees informed and engaged.
• Welcome new hires by conducting office tours, introducing workplace amenities, and fostering a strong sense of community and belonging.
• Act as a culture ambassador by promoting company values, supporting employee engagement initiatives, and contributing to a positive workplace environment.

Requirements

• Bachelor's degree in facility management, business administration or relevant work experience.
• Minimum 1+ year of experience, ideally with a combination of office/facilities management, administrative work, and event planning.
• A willingness to be self-directed, with a knack for problem solving and finding inefficiencies - anticipate potential problems, and drive toward solutions.
• A "roll up your sleeves" and get things done attitude - no task too big or too small!
• A proven ability to juggle multiple deadlines and projects; must be highly organized.

Qualifications

• Willingness to be self-directed, with a knack for problem solving and finding inefficiencies - anticipate potential problems, and drive toward solutions.
• A "roll up your sleeves" and get things done attitude - no task too big or too small!
• A proven ability to juggle multiple deadlines and projects; must be highly organized.

Skills

• Exceptional interpersonal skills.
• Proven ability to manage office operations.
• Experience with office/facilities management, administrative work, and event planning.

Benefits

• Box lives its values, with community and in-person collaboration being a core part of our culture.
• Equal Opportunity Employer.
• Reasonable accommodations for applicants with disabilities.
• Compliance with OFCCP, OFCCP Fair Chance Ordinance, OFCCP Fair Chair Ordinance, OFCCP Pay Transparency Provision.
• United States Pay Range: $41,000 USD - $55,000 USD.

Pay

Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.

Schedule

This role is based in the Chicago office 5 days per week.