Workplace Operations Partner

Department: People | Location: New York, USA

About the role

We're looking for a Workplace Operations Partner to join our global People team and be our People and Operations presence on the ground in New York, with a broad remit across Workplace Operations, People Partnering and local Finance Operations. You'll work closely with our global People Success and Finance teams, supporting employees and managers, keeping our New York workplace running brilliantly and taking ownership of the practical Finance activities that need someone locally to make them happen. You'll also become a key point of contact for our New York team, building deep knowledge of US employment practices and local ways of working to help shape how we operate in the US. FundApps gives people a lot of trust and autonomy. You'll have the backing of experienced global People and Finance teams, alongside the space to make decisions, improve things and have a visible impact on how our New York office operates. We're a growing global company with offices in London, New York, Singapore, Braga and Bangalore. As we grow, we're committed to keeping the things that make FundApps a great place to work: giving people ownership, encouraging new ideas, being transparent and continuously improving how we work. If you like variety, enjoy making things better and would rather solve a problem than wait for someone else to pick it up, you'll fit in well here.

Responsibilities

• Running our New York workplace, taking ownership of the office, suppliers, facilities, services and events and making sure it's a great environment to work in.
• Supporting People Operations across activities such as onboarding, offboarding, employee documentation, benefits and local compliance.
• Acting as a local point of contact for employees and managers on day-to-day queries and connecting with the People Success team proactively to support their needs.
• Being our local People and Operations expert, building strong knowledge of US employment practices and helping our global teams understand what works best for our US employees.
• Partnering with Finance on local operations, including expenses, accounting administration and supplier management.
• Building and improving how we work, spotting gaps, simplifying processes and taking ownership of problems as our New York team grows.

Requirements

• Experience in People and Workplace Operations, including employee lifecycle processes, running an office, managing suppliers and creating a positive employee experience.
• Knowledge of US employment practices, with enough knowledge and curiosity to be a strong local partner to a global People team.
• Experience supporting managers and employees through day-to-day People matters with empathy and good judgement, helping facilitate positive and practical outcomes in partnership with the People Success team.
• Experience building and improving processes in a growing or changing environment where the answer isn't always already documented.
• Experience with operational Finance activities, such as expenses, accounting administration and supplier management.
• Ability to work autonomously, knowing when to make a call, when to involve others and when something needs to be escalated.

Benefits

• Private medical and dental insurance
• Wellbeing benefits such as private health insurance, life insurance, a flexible stipend and mental health coaching
• Peer micro-bonuses through Bonusly
• $1,300 learning budget each year and unlimited professional development leave
• Peer‑led ‘Brown‑bag lunch’ learning sessions and annual Learning Festival
• 25 days holiday leave + an extra day next year if you use it all + an extra day after 3 & 5 years
• 5 Years @ FundApps – additional 4 weeks paid holiday leave during your 5th year as a FundApper
• 26 weeks leave for all new parents regardless of gender, location or family structure
• Volunteering leave
• Birthday off
• Flexibility around religious observances and embrace of cultural celebrations

Pay

$90,000 - $100,000 per year

Schedule

Hybrid working: 3 days per week in the New York office for the first 6 months, then at least 2 days per week thereafter.