Workplace Operations & Interiors Project Manager

Key Responsibilities And Essential Job Functions

• Manage and execute workplace service requests across all sites, including seating changes, room needs, signage, cleaning, temperature, and supply requests.
• Track request progress, communicate status clearly, and drive timely resolution.
• Distinguish between business-critical needs and lower-priority requests.
• Escalate items that fall outside defined standards, scope, or policy.
• Coordinate and support small workplace projects and operational initiatives such as conference room updates or conversions, furniture moves, replacements, or additions, minor office reconfigurations and refreshes.
• Affirm room readiness (power, data, access, physical constraints) prior to execution.
• Coverage of vendors and internal teams using approved scope and direction.
• Identify risks, dependencies, or unclear requirements early and escalate appropriately.
• Serve as an execution-level point of contact for landlords, property managers, and workplace vendors.
• Submit and track service requests, coordinate access, and verify completion.
• Gather required information and ask clarifying questions before engaging vendors.
• Escalate scope, pricing, or timeline concerns rather than advancing with assumptions.

Workplace Program Support

• Draft execution-level documentation for approved processes.
• Test standards through hands-on execution and provide feedback.
• Identify gaps or inconsistencies observed during day-to-day operations.
• Affirm documentation and rollout of standards related to: seating and space management, conference rooms and shared amenities, access and badging workflow, cleaning, organization, and breakroom experiences, safety and emergency preparedness (EAPs).
• Participate in continuous improvement initiatives focused on clarity, consistency, and efficiency.

Documentation, Data, and Lease Support

• Maintain accurate workplace records, including seating charts, occupancy data, access logs, vendor contacts, and internal procedures.
• Affirm maintenance and development of Emergency Action Plan (EAP) documentation using approved templates and guidance from Compliance and EH&SS.
• Support basic lease administration activities as needed.

Workplace and Office Operations

• Perform hands-on workplace and office management activities at Denver HQ, including stocking and maintaining breakrooms and shared amenities, ordering office supplies, consumables, and basic equipment, managing mail, packages, and deliveries, coordinating building and suite access, badges, and keys, supporting visiting team meetings and executive meetings as needed.
• Ensure offices are clean, functional, and prepared for daily use.
• Proactively identify and resolve routine office-related issues, such as broken appliances, temperature complaints, pests, etc.

Other Duties

• Perform other duties as required and assigned.

Required Qualifications

• 3–5 years of experience in office management, workplace operations, facilities coordination, or project coordination.
• Demonstrated ability to coordinate multiple tasks or small projects simultaneously.
• Strong critical-thinking skills and judgment, particularly around prioritization and urgency.
• Comfort performing hands-on workplace and office management activities.
• Ability to work effectively in environments with competing priorities and incomplete information.
• Strong organizational skills and attention to detail.
• Willingness to ask questions and escalate issues instead of making assumptions.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and workplace systems.
• Ability to manage work across multiple locations and time zones.
• Some minimal travel may be required.

Preferred Qualifications

• Background in Corporate Real Estate, Facilities, or Workplace Operations.
• Commercial furniture experience (specification, dealer coordination, layouts, ordering, or installation support).
• Exposure to workplace program development or process documentation.
• Basic lease administration experience or interest in developing this skill set.
• Experience working in a fast-growing or multi-site organization.