Workplace Experience Coordinator
Topline Pro · Brooklyn, NY · 1 mo ago
Management$60/hrFull-time
We need to output HTML fragment with sections: Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate.
We need to parse the posting.
Content:
- Role Summary Topline Pro is hiring a Workplace Experience Coordinator to own our in-office experience. This is a P1 role, you'll be the dedicated owner of workplace operations and cultures across our NYC, Boston, and soon Nashville offices. You'll report to our Head of People. We're an in-office company by design, and we credit a lot of our growth to that. This role exists to make sure that in-person experience is thoughtful, well-run, and genuinely enjoyable, not just logistics for logistics' sake. This is also a great opportunity for someone early in their career, you'll get exposure to a wide range of People and operations work and learn a ton in a fast-moving environment.
- What You'll Do (Responsibilities): bullet points.
- What We're Looking For (Requirements/Qualifications): bullet points.
- Who You Are (maybe Skills/Attributes): bullet points.
- What We Offer (Benefits): bullet points.
- Our Values (maybe not needed as a section; but could be considered part of About the company? Not required headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Pay: Competitive cash compensation ($60-70K) + equity package. Schedule: Based out of our office in Williamsburg, Brooklyn (maybe location). Also "Willing and excited to be in office 5 days a week". That's schedule expectation.
We need to decide sections.
We have:
- About the role: Could be the Role Summary paragraph.
- Responsibilities: What You'll Do.
- Requirements: What We're Looking For (0-2 years experience etc). Also maybe Who You Are could be Qualifications or Skills.
- Qualifications: maybe the Who You Are attributes.
- Skills: maybe tools familiarity.
- Benefits: What We Offer (list of benefits).
- Pay: Competitive cash compensation ($60-70K) + equity package.
- Schedule: Based out of our office in Williamsburg, Brooklyn; Willing to be in office 5 days a week; occasional travel to Boston and Nashville.
We need to ensure we don't create sections with filler like "commensurate with experience". Not present.
We must not include boilerplate like EEO etc. At end there is inclusive workplace statement; that's boilerplate? It's about diversity; maybe considered EEO/equal-opportunity boilerplate. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove the inclusive workplace statement at the end (the paragraph about Topline Pro committed to building an inclusive workplace...). Also remove the "Our Values" maybe? It's not boilerplate but could be considered part of About the company. However the instruction says we should include sections only when posting has real specific content. The values are specific content; but they are not in the list of allowed headings. We could either omit them or put them under About the role? Probably better to omit as not requested heading. The allowed headings are limited; we should not add extra headings like "Our Values". So we omit that.
Also "About Topline Pro" paragraph describing company; could be considered About the role? Might be considered company description; but we have no heading for About the company. Could we put it under About the role? The role summary already includes some. The "About Topline Pro" is separate; we could incorporate into About the role section as additional context. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep that info somewhere. We could add a paragraph under About the role that includes the company description. That's acceptable.
Thus About the role section will contain: Role summary + company description.
Now we need to format.
We'll produce:
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate.
We need to parse the posting.
Content:
- Role Summary Topline Pro is hiring a Workplace Experience Coordinator to own our in-office experience. This is a P1 role, you'll be the dedicated owner of workplace operations and cultures across our NYC, Boston, and soon Nashville offices. You'll report to our Head of People. We're an in-office company by design, and we credit a lot of our growth to that. This role exists to make sure that in-person experience is thoughtful, well-run, and genuinely enjoyable, not just logistics for logistics' sake. This is also a great opportunity for someone early in their career, you'll get exposure to a wide range of People and operations work and learn a ton in a fast-moving environment.
- What You'll Do (Responsibilities): bullet points.
- What We're Looking For (Requirements/Qualifications): bullet points.
- Who You Are (maybe Skills/Attributes): bullet points.
- What We Offer (Benefits): bullet points.
- Our Values (maybe not needed as a section; but could be considered part of About the company? Not required headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Pay: Competitive cash compensation ($60-70K) + equity package. Schedule: Based out of our office in Williamsburg, Brooklyn (maybe location). Also "Willing and excited to be in office 5 days a week". That's schedule expectation.
We need to decide sections.
We have:
- About the role: Could be the Role Summary paragraph.
- Responsibilities: What You'll Do.
- Requirements: What We're Looking For (0-2 years experience etc). Also maybe Who You Are could be Qualifications or Skills.
- Qualifications: maybe the Who You Are attributes.
- Skills: maybe tools familiarity.
- Benefits: What We Offer (list of benefits).
- Pay: Competitive cash compensation ($60-70K) + equity package.
- Schedule: Based out of our office in Williamsburg, Brooklyn; Willing to be in office 5 days a week; occasional travel to Boston and Nashville.
We need to ensure we don't create sections with filler like "commensurate with experience". Not present.
We must not include boilerplate like EEO etc. At end there is inclusive workplace statement; that's boilerplate? It's about diversity; maybe considered EEO/equal-opportunity boilerplate. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove the inclusive workplace statement at the end (the paragraph about Topline Pro committed to building an inclusive workplace...). Also remove the "Our Values" maybe? It's not boilerplate but could be considered part of About the company. However the instruction says we should include sections only when posting has real specific content. The values are specific content; but they are not in the list of allowed headings. We could either omit them or put them under About the role? Probably better to omit as not requested heading. The allowed headings are limited; we should not add extra headings like "Our Values". So we omit that.
Also "About Topline Pro" paragraph describing company; could be considered About the role? Might be considered company description; but we have no heading for About the company. Could we put it under About the role? The role summary already includes some. The "About Topline Pro" is separate; we could incorporate into About the role section as additional context. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep that info somewhere. We could add a paragraph under About the role that includes the company description. That's acceptable.
Thus About the role section will contain: Role summary + company description.
Now we need to format.
We'll produce:
About the role
... (combined)
Responsibilities
- ... ...
Requirements
- 0-2 years of experience in workplace operations, HR, office coordination, hospitality, or event planning ... maybe also "Highly organized and action-oriented..." etc? Those are more like Skills/Attributes. But we have separate sections for Skills and Qualifications. Let's decide. We have: What We're Looking For bullet list: - 0-2 years of experience in workplace operations, HR, office coordination, hospitality, or event planning - Highly organized and action-oriented, you love a checklist and bring structure to chaos - Warm, approachable, and service-minded, you're someone others rely on to make things happen - Comfortable working autonomously while balancing multiple priorities - Familiar with tools like Google Workspace, Slack, Notion, or excited to learn These could be split: Requirements (experience), Qualifications (travel willingness?), Skills (tools). Who You Are list includes: - Passionate about creating great in-person experiences – ... - Willing to travel occasionally to Boston and Nashville – ... - Willing and excited to be in office 5 days a week – ... - Thrives in fast-paced, high-growth environments – ... - Resourceful and proactive – ... - Warm, positive, and people-first – ... - Detail-oriented and execution-focused – ... Thus we can map: Requirements: 0-2 years experience. Qualifications: maybe the Who You Are attributes (passionate, willing to travel, willing to be in office 5 days, thrives, resourceful, warm positive, detail-oriented). But also some of those overlap with Skills. Skills: Familiar with tools like Google Workspace, Slack, Notion, or excited to learn; also highly organized, warm approachable, comfortable working autonomously etc. But we need to avoid duplication. Better to follow typical structure: Requirements (experience), Qualifications (education/background?), Skills (tools and competencies). But we have no explicit education. We could assign: - Requirements: 0-2 years experience in workplace operations, HR, office coordination, hospitality, or event planning. - Qualifications: Passionate about creating great in-person experiences; Willing to travel occasionally to Boston and Nashville; Willing and excited to be in office 5 days a week; Thrives in fast-paced, high-growth environments; Resourceful and proactive; Warm, positive, and people-first; Detail-oriented and execution-focused. - Skills: Highly organized and action-oriented, you love a checklist and bring structure to chaos; Warm, approachable, and service-minded, you're someone others rely on to make things happen; Comfortable working autonomously while balancing multiple priorities; Familiar with tools like Google Workspace, Slack, Notion, or excited to learn. But note some overlap: Warm, approachable appears both in Skills and Qualifications? Actually Warm, approachable, and service-minded is in What We're Looking For list; Warm, positive, and people-first is in Who You Are list. Slightly different but similar. We'll keep as is. Now Benefits: list from What We Offer. - Competitive cash compensation ($60-70K) + equity package - Based out of our office in Williamsburg, Brooklyn - Full Medical, Dental and Vision Health Coverage - Computer and workspace enhancements - Wellhub Platinum membership on the company - 401(k) plan (non-matching) - Unlimited vacation, 9 company holidays, and 1 personal volunteer day a year - Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros Pay: Competitive cash compensation ($60-70K) + equity package (maybe also equity). But we already have that in Benefits; but we need a Pay section per instruction: include Pay section only if posting actually states them. It does state competitive cash compensation ($60-70K) + equity package. So we need a Pay section with that detail. However we must not duplicate info? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. It doesn't forbid duplication, but we should avoid redundancy? It says remove duplicated lines. So we should not duplicate the same line in two places. So we need to decide where to put compensation info. Since we have both Benefits and Pay sections, we should not duplicate the same sentence. We could put compensation in Pay section, and Benefits section excludes compensation line. That seems reasonable. Thus Benefits section will list all other benefits except compensation. Pay section: Competitive cash compensation ($60-70K) + equity package. Schedule section: Based out of our office in Williamsburg, Brooklyn; Willing and excited to be in office 5 days a week; Willing to travel occasionally to Boston and Nashville. Now About the role: combine role summary and company description. Let's craft About the role paragraph: "Topline Pro is hiring a Workplace Experience Coordinator to own our in-office experience. This is a P1 role, you'll be the dedicated owner of workplace operations and cultures across our NYC, Boston, and soon Nashville offices. You'll report to our Head of People. We're an in-office company by design, and we credit a lot of our growth to that. This role exists to make sure that in-person experience is thoughtful, well-run, and genuinely enjoyable, not just logistics for logistics' sake. This is also a great opportunity for someone early in their career, you'll get exposure to a wide range of People and operations work and learn a ton in a fast-moving environment. Topline Pro is building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly. Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024. We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big." Now Responsibilities: list from What You'll Do bullet points. We need to capture each bullet exactly. Bullet points: - Own daily office operations across NYC, Boston, and Nashville, managing supplies, snacks, mail, tech equipment, and space upkeep so every location runs seamlessly and reflects our culture of excellence - Own vendor coordination and office logistics, proactively identifying opportunities to improve the in-office experience - Create and improve internal workplace processes, building scalable systems that keep the office organized, functional, and future-ready as the team grows - Plan and execute culture-driving events, leading the organization of team celebrations, birthdays, and in-office moments that strengthen community and bring joy to the everyday - Support the admin side of onboarding, preparing desks, tech, and welcome kits for new hires so Day 1 runs smoothly - Be the face of the office and our in-office experience, based in Brooklyn 5 days a week as the first person visitors, candidates, and employees turn to - Coordinate cross-office travel for team members moving between NYC, Boston, and Nashville, including transportation and scheduling support Note: The last bullet is under Travel & Logistics heading but still part of responsibilities. Now Requirements: 0-2 years of experience in workplace operations, HR, office coordination, hospitality, or event planning. Qualifications: list from Who You Are. - Passionate about creating great in-person experiences – You care about how