Workplace Experience Associate

About Us

At Freshpet, our goal is to change the way people nourish their pets forever. We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being kind to the planet. We believe that if we can create fresh, real foods that pets love and help them live healthier lives, that their pet parents will also enjoy the many benefits of a rich life shared with a pet.

Responsibilities

• Workplace Operations
  • Lead the daily operation of the corporate office.
  • Ensure the workplace is safe, clean, organized, and fully operational.
  • Conduct routine workplace inspections and proactively address operational needs.
  • Coordinate maintenance requests and building services.
  • Manage product inventory, orders, and deliveries.
• Employee & Visitor Experience
  • Deliver a welcoming and professional experience for employees, guests, and candidates.
  • Support onboarding logistics and employee workplace needs.
  • Resolve workplace issues promptly while maintaining high service standards.
• Vendor & Facilities Coordination
  • Coordinate with vendors, building management, and service providers.
  • Monitor vendor performance and service quality.
  • Assist with workplace improvement projects and preventative maintenance.
• Meetings & Events
  • Coordinate meeting room setup and workplace logistics.
  • Manage catering, workplace events, employee engagement activities, and office celebrations.
  • Ensure workplace events are executed efficiently and within budget.
• Team Leadership
  • Provide day-to-day guidance and support to Workplace Attendant.
  • Delegate operational tasks and ensure work is completed accurately and on time.
  • Train new team members on workplace procedures and best practices.
  • Promote accountability, teamwork, and exceptional customer service.
• Administrative Responsibilities
  • Maintain workplace documentation, calendars, and operational procedures.
  • Track workplace expenses and assist with budget management.
  • Prepare operational reports and recommend process improvements.
  • Assist with cross-functional administrative support, including overseas shipping and FedEx.

Requirements

• 3–5+ years of experience in workplace operations, facilities, hospitality, office management, or employee experience.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Experience coordinating vendors, events, and office services.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Proficiency with Microsoft 365 and workplace management programs.

Benefits

• Medical, dental, and vision insurance.
• Basic and optional life insurance.
• Short- and long-term disability protection.
• Flexible spending accounts.
• 401(k) plan with company match.
• Paid parental leave.
• Pet insurance.
• Tuition assistance.
• Generous PTO plan.

Pay

The salary for this position is $62,500.