Workplace Exp Coordinator

About the role

We are looking for a Workplace Exp Coordinator to create a welcoming, organized, and service-focused environment for employees and visitors in Chicago, IL. This Long-term Contract position supports daily front desk and workplace operations, ensuring smooth site services, clear communication, and a well-managed on-site experience.

Responsibilities

• Welcome employees, visitors, and guests with a welcoming presence while managing check-in procedures, visitor badges, parking access, and site security expectations.
• Coordinate front desk and workplace support tasks such as mail distribution, office supply management, and onboarding setup to help maintain efficient day-to-day operations.
• Respond to questions, service requests, and workplace concerns promptly, providing practical resolutions with a strong customer service approach.
• Organize on-site meetings and events by arranging space preparation, supply delivery, room setup, and post-event breakdown.
• Submit and monitor janitorial and maintenance requests, following through to help ensure building issues are addressed in a timely manner.
• Work closely with external suppliers and service providers to support workplace needs and maintain consistent service delivery.
• Follow building-specific safety, security, and emergency procedures, escalating concerns to the appropriate contacts when needed.
• Prepare clear updates, explain information to team members or visitors, and support presentations or group communications as required.

Requirements

• High school diploma or equivalent and up to 2 years of experience in front desk, office coordination, or workplace support roles.
• Ability to follow established procedures, complete routine tasks accurately, and manage responsibilities with attention to detail.
• Strong verbal and written communication skills for handling everyday interactions with employees, guests, and vendors.
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Solid organizational skills with the ability to manage multiple requests and priorities throughout the day.
• Customer-focused mindset with a detail-oriented approach to resolving questions, issues, and service needs.
• Comfortable working on-site in a structured office environment during standard weekday business hours.

Benefits

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.