Workfront Administrator

Key Responsibilities

• Administer and maintain the Adobe Workfront platform, including user access, permissions, roles, teams, layouts, and system configurations.
• Configure and manage project templates, custom forms, task statuses, and approval workflows.
• Develop and maintain dashboards, reports, and analytics to provide visibility into project performance and operational metrics.
• Build and support workflow automations and integrations using Adobe Workfront Fusion and APIs.
• Configure and onboard new users, ensuring proper access, setup, and adoption of the platform.
• Troubleshoot system issues, respond to support requests, and maintain platform stability.
• Collaborate with cross-functional teams to improve campaign execution, marketing workflows, and content delivery processes.
• Support integrations between Workfront and other enterprise platforms.
• Document workflows, system configurations, integrations, and best practices.
• Participate in testing, code reviews, and continuous improvement initiatives.

Required Qualifications

• Experience administering Adobe Workfront in an enterprise environment.
• Strong understanding of workflow configuration, project templates, custom forms, and reporting.
• Experience with Adobe Workfront Fusion and workflow automation.
• Knowledge of APIs and system integrations.
• Ability to troubleshoot technical issues and provide end-user support.
• Strong documentation, communication, and stakeholder management skills.
• Experience working with cross-functional teams in marketing, operations, or technology organizations.

Preferred Qualifications

• Experience supporting marketing operations, campaign management, or content production workflows.
• Familiarity with Adobe Experience Manager (AEM).
• Experience with process improvement and workflow optimization initiatives.