Workfront Administrator

About the role

We are seeking an Adobe Workfront Administrator to manage, configure, and optimize the Adobe Workfront platform. This role will support project management operations, improve workflow efficiency, drive user adoption, and enable cross-functional collaboration across marketing, communications, and technology teams.

Responsibilities

• Administer and maintain the Adobe Workfront platform, including user access, permissions, roles, teams, layouts, and system configurations.
• Configure and manage project templates, custom forms, task statuses, and approval workflows.
• Develop and maintain dashboards, reports, and analytics to provide visibility into project performance and operational metrics.
• Build and support workflow automations and integrations using Adobe Workfront Fusion and APIs.
• Configure and onboard new users, ensuring proper access, setup, and adoption of the platform.
• Troubleshoot system issues, respond to support requests, and maintain platform stability.
• Collaborate with cross-functional teams to improve campaign execution, marketing workflows, and content delivery processes.
• Support integrations between Workfront and other enterprise platforms.
• Document workflows, system configurations, integrations, and best practices.
• Participate in testing, code reviews, and continuous improvement initiatives.

Requirements

• Experience administering Adobe Workfront in an enterprise environment.
• Strong understanding of workflow configuration, project templates, custom forms, and reporting.
• Experience with Adobe Workfront Fusion and workflow automation.
• Knowledge of APIs and system integrations.
• Ability to troubleshoot technical issues and provide end-user support.
• Strong documentation, communication, and stakeholder management skills.
• Experience working with cross-functional teams in marketing, operations, or technology organizations.

Qualifications

• Experience supporting marketing operations, campaign management, or content production workflows.
• Familiarity with Adobe Experience Manager (AEM).
• Experience with process improvement and workflow optimization initiatives.
• Understanding of enterprise project management and Agile methodologies.