Workforce Specialist (Career Resource Advisor) - Pee Dee/Florence

Job Responsibilities

• Educate individuals on DEW programs, policies, and services
• Afford timely, professional, and attentive customer service
• Collaborate with co-workers, management, and partner staff for scheduling activities
• Refer qualified applicants to jobs posted through SC Works
• Work directly with Business Consultants to match customers and clients to position openings
• Develop relationships with community resources for seamless referrals
• Promote SC Works services through community and center workshops and activities
• Provide ongoing support to SC Works Centers and all Workforce programs

About Us

Business is booming in South Carolina! Experts consistently rank our state among the best for doing business. Last year alone, over 8,000 new jobs were created and $9.12 billion in capital investment was attracted. Cities like Greenville, Charleston, Columbia, and Rock Hill are seeing a surge in entrepreneurship, while our hospitality industry continues to attract visitors from around the globe. At the South Carolina Department of Employment and Workforce (DEW), we focus on connecting every jobseeker with their next great career opportunity.

Job Description

The Workforce Specialist serves within the Employment Services (ES) division. ES programs aim to enhance the labor market by matching job seekers with employers. The SC Works system offers career guidance, job referrals, assessments, and résumé assistance. Free tools for employers include posting job openings, recruiting and screening candidates, and reviewing job market trends. Local workforce development boards manage SC Works Centers across the state. The Workforce Specialist reports to the Employment Services Division in the Pee Dee Region and may require scheduled travel to Darlington, Marion, Marlboro, Chesterfield, Dillon, and Florence counties.

Key Responsibilities

• Educate individuals on DEW programs, policies, and services
• Afford timely, professional, and attentive customer service
• Collaborate with co-workers, management, and partner staff for scheduling activities
• Refer qualified applicants to jobs posted through SC Works
• Work directly with Business Consultants to match customers and clients to position openings
• Develop relationships with community resources for seamless referrals
• Promote SC Works services through community and center workshops and activities
• Provide ongoing support to SC Works Centers and all Workforce programs

Minimum And Additional Requirements

• A high school diploma with a minimum of four years of experience in customer service, recruitment, selection, interviewing, counseling, case management or a related field
• A bachelor’s degree with at least two years of experience in customer service, recruitment, selection, interviewing, counseling, case management or a related field is preferred

Additional Comments

Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.