REPOST: Workforce Specialist (Career Resource Advisor) - Upstate/Spartanburg

About the role

The South Carolina Department of Employment and Workforce (DEW) is seeking two Workforce Specialists to join the Employment Services division. DEW is dedicated to improving the labor market by connecting job seekers with employers and providing various services to help individuals resolve employment barriers and enhance their skills.

Responsibilities

• Educate individuals on DEW programs, policies, and services, assist with all services within the SC Works Center, and perform resource room activities and outreach.
• Ensure timely, professional, and attentive customer service.
• Collaborate with co-workers, management, and partner staff for scheduling activities.
• Refer qualified applicants to jobs posted through SC Works.
• Work directly with Business Consultants to match customers and clients to position openings.
• Develop relationships with community resources for seamless referrals.
• Promote SC Works services through community and center workshops and activities.
• Provide ongoing support to SC Works Centers and all Workforce programs.

Requirements

• A high school diploma with a minimum of four years of experience in customer service, recruitment, selection, interviewing, counseling, case management or a related field.
• Bachelor’s degree with at least two years of experience in customer service, recruitment, selection, interviewing, counseling, case management or a related field is preferred.
• Experience working with the SC Works system and SC Works Centers.
• Ability to travel to Cherokee, Spartanburg, and Union counties as needed.

Qualifications

• Must be able to pass a background check.
• Must be able to commit to travel as needed.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Proficiency in Microsoft Office Suite.

Benefits

• Health and dental insurance.
• Retirement and savings plan options.
• Paid vacation and sick leave.
• Telecommuting and flexible work schedule options.
• Tuition assistance.
• Discounts on purchases, travel, and more.

Pay

The hiring salary for this position is $40,800 per year.

Schedule

This position requires scheduled travel to the following counties: Cherokee, Spartanburg, and Union.