Workforce Specialist (Career Resource Advisor) - Lower Savannah/Orangeburg

About Us

Business is booming in South Carolina! Year after year, experts pick our state as one of the best in the country for doing business. Just last year, South Carolina announced more than 8,000 new jobs and $9.12 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. Our hospitality industry is primed to take off as travelers discover the beauty and accessibility of South Carolina’s mountains and coast.

At the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker with their next great career opportunity. We offer a meaningful position at an agency brimming with optimism and camaraderie, along with job security, affordable health insurance, great retirement benefits, and work-life balance.

About the Role

Our Workforce Specialist serves within the Employment Services (ES) division. ES programs improve the labor market by bringing together individuals seeking employment and employers seeking workers. The SC Works system provides jobseekers with career guidance, job referrals, assessments, and résumé assistance. Free tools for employers include posting job openings, recruiting and screening candidates, and reviewing job market trends.

This role delivers a broad range of services to assist individuals in resolving barriers to employment and increasing skills to obtain or maintain employment. The position is based in the Lower Savannah Region and may require scheduled travel to the following counties: Aiken, Allendale, Bamberg, Barnwell, Calhoun, and Orangeburg.

Responsibilities

• Educate individuals on DEW programs, policies, and services, and assist with all services within the SC Works Center.
• Perform resource room activities and outreach.
• Ensure timely, professional, and attentive customer service.
• Collaborate with co-workers, management, and partner staff for scheduling activities.
• Refer qualified applicants to jobs posted through SC Works.
• Work directly with Business Consultants to match customers and clients to position openings.
• Develop relationships with community resources for seamless referrals.
• Promote SC Works services through community and center workshops and activities.
• Provide ongoing support to SC Works Centers and all Workforce programs.

Requirements

• A high school diploma with a minimum of four years of experience in customer service, recruitment, selection, interviewing, counseling, case management, or a related field.

Preferred Qualifications

• Bachelor’s degree with at least two years of experience in customer service, recruitment, selection, interviewing, counseling, case management, or a related field.

Supplemental questions are considered part of your official application. Complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine qualifications.