Workforce Scheduler
Aggreko · Chicago, IL · 1 wk ago
Management$72k–$85k/yrFull-time
Why Aggreko?
- Salary ranges from $72K to $85k
- Annual bonus program tied to company and individual performance
- No premium cost medical plan option available
- Company provided Life Insurance, Short-Term and Long-Term Disability
- Career growth opportunities and tuition reimbursement
- Safety-focused culture
What you'll do:
- Schedule and manage technician shop and field activities, including commissioning, decommissioning, breakdowns, preventative maintenance, and service center maintenance
- Develop technician schedules in consultation with the Service Center Manager and Team Lead
- Use systems and technologies to plan, coordinate, and dispatch technicians efficiently based on work type, location, skill set, and job status
- Optimize technician resources to meet business priorities and achieve set KPIs for productivity
- Identify opportunities for additional charges based on services provided and liaise with customer service and sales to agree on cost variations and charges
- Ensure adherence to customer-specific safety requirements, including inductions and certifications, when dispatching technicians
We are experts, which means you will have the following skills and experience:
- Achieved associate degree or higher in related field and/or relevant experience, specialized diploma, or vocational training
- Experience in the definition of labor requirements, including skills sets required and quantification of time for all workshop related activities
- Ability to prioritize and respond with the appropriate sense of urgency
- Experience in operations or the rental industry
- Excellent ability to operate under minimal supervision
- Power user of Microsoft PowerPoint, Excel, Work, Teams, and other software programs