Jobs · Administrative · New York

Workforce Program Assistant

Goodwill of Western New York · Buffalo, NY · 1 wk ago
Administrative$16–$19/hrFull-time

About the role

Play a key role behind the scenes helping ensure the Goodskills Career Builder program runs smoothly and supports individuals on their path to meaningful employment.

Responsibilities

  • Coordinating schedules, calendars, and program logistics
  • Preparing materials for orientations, trainings, and graduation events
  • Maintaining accurate participant records and program documentation
  • Entering and managing data in program systems and tracking tools
  • Communicating with participants, graduates, and partners
  • Supporting staff with administrative tasks that keep the program running efficiently

Requirements

  • 1–3 years of administrative or office support experience
  • Strong organizational skills and attention to detail
  • Able to manage multiple tasks and meet deadlines
  • Clear, professional communication skills
  • Experience with Microsoft Office 365 (Excel, Outlook, Word)
  • Comfort working with data, systems, and documentation
  • A commitment to handling confidential information with care

Qualifications

  • Bonus if you have experience with databases or case management systems

Skills

  • Strong organizational skills
  • Attention to detail
  • Ability to manage multiple tasks and meet deadlines
  • Clear, professional communication skills
  • Experience with Microsoft Office 365
  • Comfort working with data, systems, and documentation

Benefits

Full-time, non-exempt position Primarily office-based with a mix of sitting, standing, and light lifting (up to 20 lbs.) A collaborative, fast-paced environment where your work directly supports program success

Pay

$16.00–$19.00/hour based on experience

Schedule

Primarily office-based

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