Workforce Planning Talent Partner

About the role

The Talent & Partnering Team at Global Payments plans the Global Payments talent strategy end-to-end, designing the organization, defining the resources and pipeline to build, developing critical capabilities, and setting clear accountability. This role will serve as the central hub for all workforce-related forecasting, planning, and analytics.

Responsibilities

• Build basic workforce planning function
• Develop recommendations for agile approach to workforce planning at Global Payments starting simple and maturing
• Influence and gain buy-in for workforce planning with leaders across the enterprise
• Co-lead workforce planning technology implantation
• Partner with peers and across the HR function for integrated workforce plan (skills, succession, location strategy, talent acquisition, etc.)
• Forecasting, Modeling & Action Planning
• Create forecasting models based on business growth targets, financial plans, and productivity assumptions
• Create supply models that account for internal talent movement (promotions, transfers, attrition) and external labor market trends
• Conduct gap analyses to identify future surpluses or deficits in critical roles and skill sets
• Build and run scenario models to assess the workforce impact of strategic initiatives such as M&A, new market entry, or major technology shifts
• Lead the annual / quarterly strategic workforce planning cycle in close partnership with Finance and business leaders
• Translate model outputs into concrete workforce plans, outlining specific strategies for talent acquisition, internal mobility, leadership development, and reskilling to address identified gaps
• Business Partnership & Advisory
• Serve as the primary "connector" between HR, Finance, and the business on all WFP matters
• Act as a strategic advisor to business leaders, using data to challenge assumptions and co-create effective talent strategies
• Education and upskilling HR and business partners on the principles and practices of workforce planning

Requirements

10+ years of dedicated experience in a workforce planning, HR analytics, or people analytics role within a complex, global organization

Deep, hands-on expertise in WFP methodologies, including demand/supply forecasting, scenario modeling, and gap analysis

Advanced proficiency in statistical analysis and data modeling tools (e.g., advanced Excel, Python, R, or similar)

Expertise in Workday HCM and its workforce planning modules, including a proven track record of designing and implementing the system for WFP

Strong financial acumen and experience partnering closely with Finance on headcount planning and budget alignment

Demonstrated ability to translate complex data into a compelling strategic narrative for an executive audience

Growth mind-set, team player, who is ready to work closely with peers to build a brand new, fully integrated new function

Ability to pivot and work in an agile way in a dynamic environment

Qualifications

Education: Bachelor's degree in a related field (e.g., Human Resources, Business Administration, Economics, Statistics)

Experience: 10+ years of dedicated experience in a workforce planning, HR analytics, or people analytics role within a complex, global organization

Skills

• Workforce Planning Methodologies
• Statistical Analysis and Data Modeling Tools (e.g., advanced Excel, Python, R, or similar)
• Workday HCM and its workforce planning modules
• Financial Acumen
• Data Visualization and Communication
• Agile Methodologies

Benefits

Comprehensive benefits package including health insurance, retirement plans, paid time off, and more

Pay

$80,000 - $120,000 annually

Schedule

Full-time, Monday through Friday, 9 AM to 5 PM