Workforce Management Scheduler - $13.50

Responsibilities

• Oversee all scheduling activities within the FUNtime scheduling platform (UKG Pro), including the development, management, and long-term maintenance of departmental schedules.
• Partner with park leadership to design, adjust, and optimize schedules that ensure adequate staffing coverage and exceptional service delivery across all operational areas.
• Analyze staffing plans to identify potential coverage gaps and provide strategic recommendations to department management and recruiting teams.
• Prepare, maintain, and distribute key scheduling and staffing documents, including open-shift reports, workforce summaries, headcount templates, and associate data.
• Provide daily leadership and operational reports for the central scheduling office, ensuring efficient workflow and service responsiveness.
• Serve as a primary point of contact for associates, addressing and resolving scheduling questions, conflicts, and concerns.
• Update and modify park schedules in response to staffing changes, labor shortages, or business interruptions to maintain operational continuity.
• Delivers exceptional guest service in alignment with Six Flags standards, proactively engaging with guests, responding to inquiries, and providing clear and helpful directions.
• Ensures a clean, safe, and orderly work environment by adhering to all Six Flags safety protocols and promptly reporting any unsafe, unusual, or non-compliant conditions to leadership.
• Perform all other duties as assigned.

Qualifications

• Proficiency in Microsoft Excel, including advanced formulas and data table management; experience with PivotTables is preferred.
• Customer service experience is preferred.
• Maintains reliable and flexible availability, including evenings, weekends, and holidays, to support business demands and operational needs.