Workforce Management Coordinator

Workforce Management CoordinatorLocation: Portland, OR (NW Portland/Beaverton area)Schedule:Training: Monday-Friday, 8:00 AM to 5:00 PM (first few weeks)Regular Schedule: Sunday-Thursday, 11:15 AM to 8:15 PM - This schedule isn't forever, just for the first 3-4 months.Pay: $27.50/hourContract Length: 4 Months - Potential for extension or long-term.Start Date: November 2, 2026Work Arrangement: 100% OnsiteWorkforce Management CoordinatorAre you highly organized, detail-oriented, and comfortable working independently in a fast-paced environment? We are seeking a Workforce Management Coordinator to support workforce operations by monitoring attendance, maintaining schedule adherence, processing scheduling requests, and generating operational reports.This position plays an important role in ensuring staffing levels align with business needs while helping create a positive employee experience. The ideal candidate enjoys working with data, solving problems, and communicating effectively with employees and leadership.What You'll DoMonitor employee attendance, punctuality, and schedule adherenceInvestigate attendance exceptions and accurately document findingsReview real-time staffing levels and address scheduling variancesProcess workforce scheduling requests, including:Paid Time Off (PTO)Voluntary Time Off (VTO)Overtime and extra hours requestsSchedule adjustmentsUpdate workforce management systems with approved schedule changesGenerate and distribute daily, weekly, and monthly reportsAnalyze attendance and workforce trends to identify operational impactsCommunicate schedule updates and workforce-related information to employees and leadershipSupport workforce planning initiatives and staffing requirementsPerform additional administrative and operational support duties as neededQualificationsRequired1+ years of experience in administrative support, scheduling, workforce management, customer service, call center support, or a related fieldStrong attention to detail and accuracyAbility to work independently and make sound decisionsBasic Microsoft Excel skills, including:Data entrySortingFilteringStrong organizational and time management skillsExcellent verbal and written communication skillsAbility to manage multiple priorities in a deadline-driven environmentPreferredExperience with Workforce Management (WFM) software or scheduling platformsExperience in a call center, customer service, healthcare, operations, or workforce planning environmentWhat Makes Someone Successful in This Role?Analytical mindset with strong problem-solving abilitiesExcellent attention to detail and follow-throughAbility to remain organized while balancing competing prioritiesSelf-starter who can work independently with minimal supervisionProfessional, dependable, and able to maintain confidentialityComfortable making decisions and adapting in a fast-paced environmentBenefits AvailableEligible employees may have access to:Medical, dental, and vision coverage401(k) retirement planLife insurance optionsShort and long-term disability coverageHealth Savings Account (HSA)Transportation benefitsEmployee Assistance Program (EAP)Paid time off and applicable leave programsJob Type & LocationThis is a Contract position based out of Portland, OR.Pay and BenefitsThe pay range for this position is $27.50 - $27.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Job Type & LocationThis is a Contract position based out of Portland, OR.Application DeadlineThis position is anticipated to close on Oct 26, 2026.Workplace TypeThis is a fully onsite position in Portland,OR. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.