Workforce Management Administrator, Corporate

About the role

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you excel at maintaining seamless environments that enhance the employee experience? As a Workplace & Facilities Administrator, Corporate, you'll assist in managing Spectrum's integrated facilities and workplace services, ensuring operational reliability and effectiveness. Your role supports property services, building systems, and workplace experiences, contributing to a positive and productive atmosphere. By aligning operational practices with preferred occupancy expectations, you'll reinforce Spectrum's mission to deliver exceptional service and maintain high standards. Your efforts will foster a workplace where teams can thrive, supporting the company's strategic goals and commitment to operational excellence.

Responsibilities

• Assist in maintaining positive customer relations by providing responsive and quality facility services.
• Oversee workplace and facilities contracted services, ensuring compliance with specifications and regulatory requirements.
• Manage customer occupancy experience requests through a helpdesk or work ticket system, ensuring accurate data entry and coordination.
• Support the vendor selection process by managing competitive bids and conducting bid summary analyses.
• Act as a liaison between service providers and facilities management teams, facilitating effective communication.
• Prepare and manage performance dashboards and reports, including financial accruals and budget variance analyses.
• Support building life cycle projects and facilities planning, coordinating space allocations and small office moves.

Requirements

Education: Bachelor’s degree in Business Administration or related field, or combination of education and experience

Experience: 2+ years of experience within facilities or property management

Skills:

• Demonstrate effective spatial skills with experience implementing workplace strategies and translating business requirements into space requirements for business units
• Possess intermediate knowledge of CAFM/IWMS systems, Excel, and PowerPoint for consolidating data and floor plans into presentations
• Exhibit proven ability to solve problems and the desire to create and build processes
• Provide demonstrated customer service skills and ability to interface with various levels of management and staff
• Thrive in ambiguous situations among numerous cross-functional entities
• Demonstrate proven complex and creative problem-solving skills
• Stay up-to-date on industry best practices
• Balance working independently and collaboratively as part of a multi-functional team
• Analyze and interpret data
• Communicate orally and in writing in a clear and straightforward manner
• Handle multiple projects and tasks
• Hold a valid driver's license with a satisfactory driving record within company standards

Preferred Qualifications

• 2+ years of experience in a corporate environment
• 2+ years of quantitative or operational analysis experience

Benefits

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.