Workforce Development Training Coordinator-SUD

About the role

Under the direction of the Director of Learning and Development, the Workforce Development Training Coordinator – SUD implements clinical and substance‑use‑disorder onboarding, training, and workforce support for new employees and provides continuing education and support for tenured staff. The position serves as a training subject‑matter expert for substance‑use‑disorder services, including co‑occurring psychiatric and substance‑use disorders, overdose prevention, medication‑assisted treatment, other evidence‑informed substance‑use programs, community resources, and use of the Clinical Management for Behavioral Health Services (CMBHS) system.

Responsibilities

• Train and support workforce in accurate and timely use of the CMBHS website and system, including navigation, required data entry, documentation workflows, service and program records, correction processes, and agency‑approved practices for maintaining complete and compliant records.
• Develop and deliver training aligned with agency policy and procedure, program contracts, regulatory and state requirements, and person‑directed, trauma‑informed, culturally and linguistically appropriate service models.
• Teach staff to recognize, understand, and appropriately respond to co‑occurring psychiatric and substance‑use disorders, addressing how behavioral health symptoms and substance use interact across screening, engagement, treatment planning, referral, coordination, documentation, and continuity of care.
• Deliver training through classroom instruction, small‑group and individual coaching, and real‑time field support.
• Assess learner understanding and skill using knowledge checks, demonstrations, scenarios, documentation exercises, observation, and follow‑up support; communicate training concerns and support needs through established channels.
• Collaborate with clinical leaders, program managers, quality and compliance staff, and other subject‑matter experts to support consistent onboarding, role readiness, and continuing workforce development.
• Maintain an accurate and current training tracker or spreadsheet for CCBHC measures and other required program metrics, including the number and type of SUD‑specific trainings delivered to individual learners.
• Serve as a backup trainer and complete cross‑training in multiple programs to ensure continuity of training operations.

Qualifications

• Bachelor’s degree in psychology, social work, or a related field from a four‑year university; degree must meet Texas Administrative Code requirements for a Qualified Mental Health Professional‑Clinical Services (QMHP‑CS).
• Master’s degree in Counseling or Social Work preferred.
• Texas licensure as a Licensed Chemical Dependency Counselor (LCDC) preferred.
• Three years of clinical experience in a community mental health setting providing services to individuals with serious mental illness and substance‑use disorders.
• Comprehensive knowledge of person‑centered care, crisis management, cultural competency and CLAS standards, care coordination, and trauma‑informed care.
• Current Texas driver’s license.
• At least one year of experience in program training, supervision, and/or support preferred.